Summary
Overview
Work History
Education
Skills
Timeline
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Kristen Harrell

Hammond,LA

Summary

Well-qualified Realtor with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

6
6
years of professional experience

Work History

Waitress

The Boston Restaurant
10.2023 - Current
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.

Realtor

Keller Williams
04.2023 - Current
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Wrote contracts to outline sales and purchases of properties.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Advised and informed prospective clients on current market activities and conditions.
  • Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
  • Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.

Manager

Geaux Nutrition
03.2019 - 04.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.

Cashier

Robert Supermarket
09.2017 - 03.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

BBA - Business Management

Southeastern Louisiana University
Hammond, LA
12.2024

No Degree - Real Estate

Burk Baker
Mandeville, LA
03.2023

Skills

  • Customer Service
  • Order Accuracy
  • Guest Relations Management
  • Safe Food Handling
  • Sales Techniques
  • Pricing Negotiation
  • Marketing
  • Property Management
  • Property Research
  • Expense Tracking
  • Performance Management
  • Business Development

Timeline

Waitress

The Boston Restaurant
10.2023 - Current

Realtor

Keller Williams
04.2023 - Current

Manager

Geaux Nutrition
03.2019 - 04.2022

Cashier

Robert Supermarket
09.2017 - 03.2019

BBA - Business Management

Southeastern Louisiana University

No Degree - Real Estate

Burk Baker

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Kristen Harrell