KRISTI BAUER
China Spring
Summary
Results-driven administrative professional with extensive experience in office management, compliance, nonprofit operations, and executive-level support. Proficient in managing cross-functional responsibilities, including regulatory compliance across U.S. and international markets, team coordination, fundraising, and project execution. Demonstrates exceptional organizational skills and attention to detail, complemented by advanced technical proficiency. Experienced in supporting executive functions with a focus on efficiency and effectiveness.rience in both public and private sector administrative support. Skilled in managing complex schedules, coordinating executive meetings, and improving office workflows to enhance productivity. Successful in implementing new filing and organizational systems that increase efficiency in document management. Known for maintaining discretion with confidential information and effectively supporting senior executives by reducing their administrative burden.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Executive Assistant / International Coordinator / Accountant
DreamMaker Bath & Kitchen / Be Faithful, Inc. dba God as CEO / DG Investments
04.2022 - Current
- Provide comprehensive executive support to the President overseeing three entities: for-profit, nonprofit, and investment firms.
- Coordinate national travel and site visits for franchise locations, prepare presentations and agendas, and manage logistics for conferences and training sessions.
- Oversee U.S. and Ghana operations for the nonprofit arm, including regulatory compliance, policy development, event coordination, and staff supervision.
- Maintain all accounting records using QuickBooks; generate monthly financials, conduct reconciliations, and manage transactions.
- Spearhead fundraising and sponsorship strategies; manage grant opportunities and donor engagement.
- Coordinate travel logistics, facilitate board meetings, and ensure compliance with nonprofit regulations in both the U.S. and Ghana.
Office Manager
Cross Country Water Supply Corporation
07.2016 - 04.2022
- Managed all front and back-office functions, ensuring operational efficiency and regulatory compliance with state and federal guidelines.
- Executed payment reconciliation, generated monthly reports, administered insurance and benefits programs, and supervised elections and board meetings.
- Implemented and managed various technologies including CUSI billing software, GIS modeling (ESRI), SCADA, and AMR systems (Badger and Neptune).
- Supported customer service efforts including account setups, billing, meter requests, and handling development projects.
- Held a valid Groundwater Operator License during this tenure, allowing for active participation in water production and distribution operations.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Interpreted and communicated work procedures and company policies to staff.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Developed effective communication strategies between departments within the organization.
- Assisted in developing budgets for departmental expenses.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
General Office Administrator
Jackson Sign & Lighting
04.2013 - 07.2016
- Administered payroll and taxes, handled QuickBooks operations, vendor management, and customer billing.
- Managed service orders, procurement, job costing, and document submission to national vendors.
Store Manager
Perfumania
08.2009 - 03.2011
- Oversaw daily retail operations, budget adherence, staff scheduling, and inventory control.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Ensured compliance with safety regulations and company policies.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Delegated work to staff, setting priorities and goals.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Administrative Assistant
Live Oak Counseling
01.2008 - 08.2008
- Handled scheduling, insurance verification, claims processing, and chart management.
- Handled incoming calls and directed callers to appropriate department or employee.
- Facilitated communication between different departments within the organization.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed database systems containing customer contact information.
- Handled confidential documents in an organized fashion according to established protocol.
Store Manager
L'eggs Hanes Bali Playtex
06.2006 - 08.2007
- Led retail operations including staffing, budgeting, marketing, inventory, and payroll.
- Developed strategies to maximize sales and profitability.
- Ensured compliance with safety regulations and company policies.
- Created weekly work schedules for store personnel.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Established customer service standards and monitored staff compliance.
- Maintained accurate records of employee performance reviews.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
Education
Groundwater Coursework - Groundwater Operations
Texas Rural Water Association
05.2025
Psychology and Speech-Language Pathology
University of Texas at Dallas
01.2002
High School Diploma -
Kaufman High School
Kaufman, TX05-2000
Utility Management Certification -
Texas Rural Water Association
Skills
- Office Management & Executive Support
- Project management
- Environmental regulations
- Groundwater management
- Data analysis
- Customer service
- Team leadership
- Financial management
- Nonprofit Administration & Event Planning
- State, Federal, and International Compliance
- Fundraising, Sponsorships & Grant Management
- Financial Reporting & QuickBooks
- Learning Management Systems (Tortal, Absorb)
- Utility Billing Systems (CUSI, RVS)
- Meter Reading Software (Badger)
- Microsoft 365
- Google Workspace
- Zoom
- TeamViewer
- Effective communication
- Administrative policies
- Meeting coordination
- Payroll processing
- Goal setting
- Report analysis
- Conflict resolution
- Logistics coordination
- Expense documentation
- Project coordination
- Contract review
Certification
- Notary Public, 07/24
- Open Meetings Act Training, Certificate of Completion
- Cybersecurity Training, Certificate of Completion
References
Available upon request
References
References available upon request.
Timeline
Executive Assistant / International Coordinator / Accountant
DreamMaker Bath & Kitchen / Be Faithful, Inc. dba God as CEO / DG Investments
04.2022 - Current
Office Manager
Cross Country Water Supply Corporation
07.2016 - 04.2022
General Office Administrator
Jackson Sign & Lighting
04.2013 - 07.2016
Store Manager
Perfumania
08.2009 - 03.2011
Administrative Assistant
Live Oak Counseling
01.2008 - 08.2008
Store Manager
L'eggs Hanes Bali Playtex
06.2006 - 08.2007
Groundwater Coursework - Groundwater Operations
Texas Rural Water Association
Psychology and Speech-Language Pathology
University of Texas at Dallas
High School Diploma -
Kaufman High School
Utility Management Certification -
Texas Rural Water Association
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