Kristi Boothe
Diana,TX
Summary
Motivated, energetic, self-starter with achievements in administrative positions, patient accounts, and public relations in the health care industry. Articulate and persuasive in written and verbal communication with patients, customers, staff, and professional peers. Proven ability as an independent problem solver, negotiator and in the follow-through to meet deadlines. In-depth knowledge of Medicaid protocol, rules, etc. as well as other insurances, co-pays, coinsurances, etc. In-depth knowledge of Microsoft office, Microsoft work, & Microsoft Excel. Much experience in office tasks including operating multiple phone lines, filing, faxing, copying, documentation, setting appointments, etc.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Receptionist
Singular Health Group
12.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Receptionist
Gilmer Animal Clinic
03.2023 - 12.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Dispatcher/Payroll
TMS delivery
03.2021 - 06.2022
- Ran a busy trucking terminal with 10 drivers
- Managed all loads and payroll for all drivers
- Answered multi-line phone and responded to all emails daily
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Billing Clerk
Bulldawg Energy Services
09.2019 - 12.2020
- Maintained all billing for quick paced trucking company
Receptionist
Dr. R. Anthony Murray Oral Surgeon
09.2014 - 10.2017
- Front Desk Receptionist, I was in charge of all data entry for all patients coming in the office
- Scanned document, answered multi line phone, scheduled all doctors appointments
- Also, cleaned the office at the end of the day and mailed all outgoing mail
Insurance Coordinator
Michels & Gauquie Cosmetic Dentistry
12.2011 - 01.2014
- I was in charge of making sure all insurance data was entered in the computer system before the patient went back
- I verified all patient insurances and sent claims for payment from insurance companies
Respiratory Secretary
Advanced Home Care
06.2011 - 09.2011
- I scheduled appointments for the Respiratory Therapists in the Greenville Branch
- Selected inventory and ordered on weekly basis
- Prepared documentation for Medicare audits on a monthly basis
- I was required to make sure all appropriate documentation was available before set up of certain Respiratory needs per Medicare requirements
- Received incoming calls manning several phone lines, transferring calls, taking messages
Receptionist
Cardiac Wellness Specialists
11.2007 - 05.2011
- Received incoming calls manning several phone lines, transferring calls, taking messages
- Checked in patients during clinic and scheduled future appointments for that patient
- Filed appropriate forms and documents in charts
- Verified patients insurance at time of visit
- Entered patients data into office system for future reference
- Printed all dictated notes and filed in proper charts
Insurance Specialist
Healthcare Fiscal Management, Inc
01.2007 - 11.2007
- Received incoming calls manning several phone lines, transferring calls, taking messages
- Responsible for typing all company letters as well as sending them to proper locations
- Responsible for placing collection calls on the companies random calling system
- Documented all patient contact, phone calls, etc
- Pre-screened patients for Medicaid eligibility
- Responsible for calling Department of Social Services to verify patients' Medicaid Eligibility
- Responsible for filing, faxing, typing, etc
- Attended all company meetings
Hair Stylist
Georges Hair Designs
10.2006 - 12.2006
- I took care of all professional hair care needs of clients including cuts, perms, coloring, waxing, tanning, shampooing, etc
- Responsible for setting appointments, keeping inventory, and keeping salon clean and presentable to clientele
- Responsible for receiving payments of services rendered
Insurance Specialist
Healthcare Fiscal Management, Inc
06.2005 - 05.2006
- Received incoming calls manning several phone lines, transferring calls, taking messages
- Responsible for typing all company letters as well as sending them to proper locations
- Responsible for placing collection calls on the companies random calling system
- Documented all patient contact, phone calls, etc
- Pre-screened patients for Medicaid eligibility
- Responsible for calling Department of Social Services to verify patients' Medicaid Eligibility
- Responsible for filing, faxing, typing, etc
- Attended all company meetings
Hair Stylist
Georges Hair Designs
05.2002 - 02.2004
- I took care of all professional hair care needs of clients including cuts, perms, coloring, waxing, tanning, shampooing, etc
- Responsible for setting appointments, keeping inventory, and keeping salon clean and presentable to clientele
- Responsible for receiving payments of services rendered
Education
Cosmetology Degree - Cosmetology
Martin Community College
Williamston, NC01.2001
High School Diploma -
Bear Grass High School
Bear Grass, NC01.1999
Skills
- Dental office experience
- Dental receptionist
- Multi-line Phone Systems
- Customer service
- Office Administration
- Medical Billing
- Insurance Verification
- Medical Scheduling
- Data Entry
Certification
CPR, 09/01/17, 09/30/18
Personal Information
Authorized To Work: US
Timeline
Receptionist
Singular Health Group
12.2023 - Current
Receptionist
Gilmer Animal Clinic
03.2023 - 12.2023
Dispatcher/Payroll
TMS delivery
03.2021 - 06.2022
Billing Clerk
Bulldawg Energy Services
09.2019 - 12.2020
Receptionist
Dr. R. Anthony Murray Oral Surgeon
09.2014 - 10.2017
Insurance Coordinator
Michels & Gauquie Cosmetic Dentistry
12.2011 - 01.2014
Respiratory Secretary
Advanced Home Care
06.2011 - 09.2011
Receptionist
Cardiac Wellness Specialists
11.2007 - 05.2011
Insurance Specialist
Healthcare Fiscal Management, Inc
01.2007 - 11.2007
Hair Stylist
Georges Hair Designs
10.2006 - 12.2006
Insurance Specialist
Healthcare Fiscal Management, Inc
06.2005 - 05.2006
Hair Stylist
Georges Hair Designs
05.2002 - 02.2004
CPR, 09/01/17, 09/30/18
Cosmetology Degree - Cosmetology
Martin Community College
High School Diploma -
Bear Grass High School
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