Kristi Brown
West Plains,Missouri
Summary
WP Summary CCHTIII, Preceptor, Expert Cannulator, and Administrative Assistant with talent for organizing, teaching, and compassion. Strong knowledge of nephrology. Communicative and team-oriented with proficiency in Word, Excel, Power Point, and Outlook. Proven history of fostering positivity, organization, communication and to meet team, individual and management objectives. Dedicated administrative professional knowledgeable about managing healthcare schedules, files and supplies. Offering 30 years' experience in the field and seeking a permanent role with room for advancement. Methodical and well-versed in coordinating documents, updating records, working with CMS forms, managing records from outside sources, and verse in HIPPA. Exceptional work ethic with great organizational skill, conflict resolution and communication strengths. Forward-thinking and friendly with distinguished talent in multitasking, modernizing offices and streamlining procedures. Fantastic attention to detail and commitment to optimizing patient experiences through individualized care.
Overview
29
29
years of professional experience
1
1
Certification
Work History
PD PCT/CCHT/Ward Clerk Home Therapies
Fresenius Medical Care
West Plains, MO
02.2015 - Current
- Patient health education
- Team Collaboration
- Advance nephrology knowledge
- Policy implementation
- Time management skills
- Sanitization technique
- Taking vital signs
- Assemblies of necessary supplies
- Prepares dialysate according to established procedures and the dialysis
- Prescription
- Assemblies and prepares the dialysis extracorporeal circuit according to protocol and dialysis prescription
- Verifies Absence of residual sterilant
- Verifies Absence of residual sterilants
- Tests monitors and machine functions, including alarms, conductivity and temperature
- Sets monitors and alarms according to unit and manufacturer protocols
- Obtains and documents pre-dialysis vital signs, weight, and temperature
- Inspects a patients dialysis access
- Cannulate and initiates dialysis according to unit protocol and patient prescription
- Documents treatments parameters and communicates patient condition and issues to Registered
- Nurse
- Administers anticoagulant according to unit protocols and prescription
- Measures and adjust blood flow rates according to established protocols and prescription
- Calculates and adjusts fluid removal rates according to established protocols and prescription
- Monitors patients and equipment and responds to alarms and readjust treatment parameters as defined by established protocols and individual patient requirements
- Responds appropriately to dialysis-related emergencies such as hypotensive episodes, needle displacement or infiltration, blood leaks, air emboli, etc.
- Managed time efficiently in order to complete all tasks within deadlines.
- Cultivated interpersonal skills by building positive relationships with others.
- Organized and detail-oriented with a strong work ethic.
- Self-motivated, with a strong sense of personal responsibility.
- Developed and maintained courteous and effective working relationships.
- Demonstrated leadership skills in managing projects from concept to completion.
- Resolved problems, improved operations and provided exceptional service.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed strong communication and organizational skills through working on group projects.
Admissions Coordinator
DaVita
North Dartmouth, MA
01.2014 - 01.2015
- Assisted in patient admission process based on federal and state laws.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Collaborated with admissions team to develop and implement strategies to improve admissions process.
- Compiled and analyzed data to track admissions trends and make recommendations for improvements.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
CCHT & Administrative Assistant
DaVita
North Dartmouth, MA
01.1995 - 01.2014
- Took and documented patient temperature, blood pressure, pulse and respiration rates before and after dialysis treatment.
- Followed infection control measures when cleaning and attaching hemodialysis machine to access sites like fistulas, catheters, and grafts.
- Initiated and terminated reverse osmosis water system and performed water quality monitoring tests prior to dialysis initiation.
- Attached dialyzer and tubing to dialysis machines for use in hemodialysis treatment.
- Eased patients' anxiety by explaining dialysis procedures and dialysis machine operations.
- Sustained hemodialysis workflow by inventorying and restocking needed equipment and supplies.
- Inspected equipment and conducted safety checks on equipment and instruments to maintain high-quality control standards.
- Recorded predialysis and post-dialysis weight and vitals signs to input into electronic medical records.
- Observed patients for adverse reactions and monitored hemodialysis machines for malfunctions.
- Skilled CCHT positively committed to monitoring data and quality measures in collaboration with providers to continually improve patient care and support services. Dedicated to providing individualized care and promoting health without sacrificing comfort. Fosters relationships and coordinate with healthcare professionals to advance patient care.
- Discussed procedure with patient to explain each step and answer questions.
- Cleaned fistula, graft and catheter with antiseptic solution.
- Initiated dialysis treatment according to prescribed orders.
- Discontinued dialysis treatment according to established procedures.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Directed customer communication to appropriate department personnel.
- Coordinated appointments, meetings and conferences.
- Managed inventory to ensure all supplies were in stock and within budget.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Inventoried and ordered supplies for office.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Responded effectively to sensitive inquiries or complaints.
- Composed correspondence, reports and meeting notes.
- Provided secretarial and office management support while building cooperative working relationships.
- Scheduled appointments, meetings and events for management staff.
- Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
- Answered and routed telephone calls and took messages.
- Obtained scanned records and uploaded to database.
- Delivered exceptional customer service through direct communication with clients and team members.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Received and routed incoming calls and correspondence to promote timely communication.
- Responded to client and vendor inquiries via email and telephone, providing updated and accurate information.
- Oversaw office inventory and timely reordering of supplies.
- Wrote email messages, memos and business letters for management and proofread documentation to provide error-free correspondence.
- Oversaw invoicing and billing functions, achieving consistent and accurate payments.
- Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
- Scheduled appointments and events and coordinated venue space and catering services.
- Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
- Booked flights and reserved hotel rooms to plan and coordinate staff travel.
- Strengthened operational efficiencies and traceability by developing organizational filing systems for records, agendas and reports.
- Collaborated with management staff in meetings, took meticulous notes and distributed minutes to attendees.
Education
High School Diploma -
New Bedford High School
New Bedford, MA06.1985
Bachelor of Arts - No Degree
Fisher College
Boston, MABachelor of Arts - BA in Business With Healthcare
Missouri State University - West Plains
West Plains, MOSkills
- KC
- Experienced preceptor
- Clinical preceptor experience
- Respiratory care assessment
- Vital sign assessment
- Aseptic technique
- Defibrillation and resuscitation
- Critical decision-making skills
- Patient Care
- Updating charts
- Business administration
- Organization skills
- Time management
- Telephone skills
- Customer and client relations
Certification
- Certified Clinical Hemodialysis Technician (CCHT)
- Current BLS certification
Timeline
PD PCT/CCHT/Ward Clerk Home Therapies
Fresenius Medical Care
02.2015 - Current
Admissions Coordinator
DaVita
01.2014 - 01.2015
CCHT & Administrative Assistant
DaVita
01.1995 - 01.2014
High School Diploma -
New Bedford High School
Bachelor of Arts - No Degree
Fisher College
Bachelor of Arts - BA in Business With Healthcare
Missouri State University - West Plains
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