Kristi Bryant
Stillwater,OK
Summary
Proven Office Manager and Medical Assistant with a track record of enhancing efficiency and exceeding client expectations in an Urgent Care setting. Expert in office administration and patient care, demonstrating exceptional organizational skills and the ability to maintain confidentiality. Achieved significant reductions in wait times and costs, ensuring high-quality service and operational excellence.
Overview
15
15
years of professional experience
Work History
Office Manager
American A/C and Appliances
05.2020 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Controlled finances to lower costs and keep business operating within budget.
Medical Assistant
INTEGRIS Health Urgent Care Norman
02.2012 - 09.2012
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Lab Director/Medical Assistant
AMC Urgent Care
08.2009 - 02.2011
- Maintained a safe work environment by enforcing strict adherence to safety protocols and guidelines.
- Enhanced collaboration among lab staff by promoting open communication and teamwork.
- Improved laboratory efficiency by streamlining processes and implementing new technologies.
- Evaluated current processes regularly, identifying areas for improvement and implementing necessary changes proactively.
- Created thorough documentation for all laboratory procedures to ensure consistency across the team''s operations.
- Partnered with other departments to streamline sample processing workflows, reducing wait times for clients significantly.
- Reduced turnaround time for test results through effective management of staff and resources.
- Conducted regular team meetings to address concerns, share updates, and foster collaboration among staff members.
- Established strong relationships with key clients through excellent customer service and timely communication of test results.
Education
Bachelor of Arts - Psychology Child And Adolescents
Southern New Hampshire University
03.2025
No Degree - Health Services
Meridian Technology Center
Stillwater, OK05.2003
High School Diploma -
Stillwater High School
Stillwater, OK05.2000
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Data Entry
- Payroll and budgeting
- Direct Patient Care
- Patient Assessments
- Maintaining confidentiality
Timeline
Office Manager
American A/C and Appliances
05.2020 - Current
Medical Assistant
INTEGRIS Health Urgent Care Norman
02.2012 - 09.2012
Lab Director/Medical Assistant
AMC Urgent Care
08.2009 - 02.2011
Bachelor of Arts - Psychology Child And Adolescents
Southern New Hampshire University
No Degree - Health Services
Meridian Technology Center
High School Diploma -
Stillwater High School
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