KRISTI BRYANT
Wilson,United States
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Class A CDL Driver
McLane Food Service
04.2022 - Current
- Maneuvered vehicles with high degree of skill through narrow passageways and around obstructions such as parked cars.
- Ran efficient routes by mapping plans to GPS apps and adjusting for weather and traffic problems.
- Handled load documentation, obtained signatures, and provided copies to destination staff.
- Delivered and unloaded products with equipment such as pallet jacks and shoulder straps.
- Protected orders by properly balancing and bracing loads to prevent shifting and damage.
- Met DOT requirements by maintaining current records and documenting reportable incidents.
- Checked trailer hitch and secured attachments to tractor for optimal safety.
- Picked up supplies and back hauls from vendors and completed related paperwork.
- Completed deliveries on-schedule by planning good routes and efficiently completing transfers.
Correctional Officer
Department of Corrections
02.2020 - 04.2022
- Observed behavior of residents individually and in groups.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Booked new inmates into facility and processed inmates for release.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Received and accounted for personal possessions and determined inmate work assignments.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Made rounds at specified intervals and conducted head counts and roll calls.
Transport Driver
Witte Bros Exchange
07.2019 - 02.2020
- Helped prepare and secure loads for delivery
- Operated with safety and skill to avoid accidents and delays
- Maintained high customer satisfaction by working quickly and accurately
- Conducted efficient cargo transfers to maintain route schedules
- Finalized daily logs on schedule to update internal records and uphold DOT requirements
- Updated daily logs and customer paperwork with relevant details
- Communicated with dispatch to convey delays and adjust delivery plans
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions
- Conducted pre-trip inspections of semi-truck to ensure safe operation
- Maintained safe driving record by observing all road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle at all times.
Tire Builder
Bridgestone Americas Tire Operations LLC
02.2018 - 04.2019
- Put together components, added to molding press and assembled products
- Met production goals on consistent basis with efficient loading and unloading of chambers
- Performed accurate startup and shutdown procedures to control wear on equipment and maintain personnel safety
- Followed design specifications to complete accurate and speedy tire fabrication orders
- Assisted machine operators with finished pieces
- Monitored product standards and quality-control programs
- Kept work areas clean and neat
- Maintained necessary level of communications between shifts
- Collated components for assembly
- Made sure that products were produced on time and are of good quality
- Monitored machine operation and diagnosed malfunctions
- Ensured that all health and safety guidelines were followed
- Determined maintenance requirements and assigned repairs to qualified employees.
Crew Leader
Smithfield Foods
03.2016 - 02.2018
- Laid out and set up work area quickly for operator
- Made sure that products were produced on time and are of good quality
- Monitored product standards and quality-control programs
- Prepared and maintained production reports and personnel records
- Set and monitored product standards, examining samples of raw products and processing tests, to ensure quality of all finished products
- Maintained maximum organization and productivity by properly sorting project components on work tables
- Inspected final products to assess compliance with quality standards and established tolerances
- Kept accurate and detailed records of personnel progress and productivity
- Located and resolved problems with team production and performance to maintain consistent quality levels
- Trained employees in time management and proper ways to complete job duties.
Customer Service Leader
AT&T
05.2012 - 03.2016
- Installed software, modified and repaired hardware and resolved technical issues
- Managed call flow and responded to technical support needs of customers
- Evaluated and responded to incoming sales leads and requests for technical support assistance
- Reviewed technical documentation and procedures
- Defined and documented technical best practices
- Helped operators handle incoming calls and managed escalated needs with targeted resolutions
- Coached new team members on service techniques and provided scoring through quality assurance program
- Resolved customer service issues using company processes and policies and provided updates to customers
- 5 years of technical support experience
- Volunteered to handle complaints and issues for manager during busy time periods.
- Escalated issues to proper supervisors when standard processes were not effective
- Greeted customers and listened closely to problems described to determine solutions
- Utilized active listening skills to identify customer needs and provide appropriate solutions
Education
Associate of Applied Science - Business Administration
Pitt Community College
Winterville, NC08.2025
High School Diploma -
Beddingfield High School
Wilson, NC06.2011
Skills
- Delivery Scheduling
- Commercial driving
- Documentation And Reporting
- Team Management
Additional Information
5 years of technical support experience
Volunteered to handle complaints and issues for manager during busy time periods
Timeline
Class A CDL Driver
McLane Food Service
04.2022 - Current
Correctional Officer
Department of Corrections
02.2020 - 04.2022
Transport Driver
Witte Bros Exchange
07.2019 - 02.2020
Tire Builder
Bridgestone Americas Tire Operations LLC
02.2018 - 04.2019
Crew Leader
Smithfield Foods
03.2016 - 02.2018
Customer Service Leader
AT&T
05.2012 - 03.2016
Associate of Applied Science - Business Administration
Pitt Community College
High School Diploma -
Beddingfield High School
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