Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support
Managed day to day business operations including sales and budgeting
Responsible for sale of intangible product closing the sale with expectations of at least 80% closing rate
Obtained leading sales for four consecutive years
Effectively communicated information minimizing competition
Built relationship with new client for customer retention
Responsible for sales quota of 50,000 a month
Traveled with vendor representatives with reputable companies such as Matrix, Goldwell, Paul Mitchell and Graham Webb
Organized and presented detailed business concepts to salons to boost overall sales of retail product
Developed important and special relationships with salon owners and team to maximize sales
Exceeded company targets by prospecting and creating new business while managing existing accounts
Continued education with salon vendors for development of industry specific knowledge
Assisted in exceeding monthly budget of 100,000 by training and implementing sales techniques
Maintained daily record of all transactions and generated reports to store manager
Trained team members on product knowledge so team members could provide outstanding customer service
Assisted in recruitment of new team members for best customer experience to salon professionals
Worked with corporate personal to deliver the best customer service and education in the industry
Responsible for weekly, monthly, and yearly inventory
Connected with hundreds of salon professionals introducing and helping with product knowledge
Restocked shelves and updated pricing and helped maintain organization of store
Consistently helped break monthly sales goals with add on sales
Developed special relationships with salon professionals
Continued education with product knowledge and company policies with multiple vendors
Maintained organized, presentable merchandize to drive continuous sales
Responsible for helping unload truck once a week and checking in merchandise in for store inventory
Responsible for add on sales
Dedication
Leadership
Customer relations and retention
Time Management
Customer relationship builder
Product knowledge
Award Most Improved Sales Assoicate 1999
Matrix Salon Service Product Knowledge Award 1999-2001
Paul Mitchell Excellence Award 2003