Kristi Clementson
Brooklyn,NY
Summary
Adept Nursing Assistant with proven expertise in patient care and effective communication, honed at Golden Gates Rehabilitation and Kingsbrook Jewish Medical Center. Excelled in providing compassionate support and basic life support, enhancing patient satisfaction and engagement. Demonstrated ability to manage high-stress situations, ensuring professionalism and empathy in customer interactions.
Overview
5
5
years of professional experience
Work History
Nursing Assistant
Golden Gates Rehabilitation
Staten Island, NY
10.2023 - Current
- Provided the best patient care as a CNA Student with great care rehabilitation, surgical in a nursing home setting.
- Best clinical skills while assisted with daily activities such as feeding, changes of drainage bags, etc.
- Caring for patients of all ages.
- Performing daily activities for babies and young adults.
- Caring for patients that are on ventilators and trach (tracheostomy).
- Preparing patients for dialysis.
Customer Service Representative
Walgreens
Union, NJ
03.2023 - 09.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Nursing Assistant
Kingsbrook Jewish Medical Center
Brooklyn,NY
09.2019 - 09.2022
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Education
Associate Degree In Arts - Human Services
LaGuardia Community College of The City University of New York
Long Island City, NYHigh School Diploma -
Golden Grove Secondary
Georgetown, GuyanaPhlebotomy, ECG - Nursing Education
Brooklyn Adult Education
Brooklyn, NY11.2018
Certified Nursing Assistant - Nursing
Brooklyn Adult Education
Brooklyn, NY04.2018
Skills
- Patient Care
- Patient Feeding
- Basic Life Support
- Direct Patient Care
- Communication Skills
- Taking vitals
- Post-mortem care
Timeline
Nursing Assistant
Golden Gates Rehabilitation
10.2023 - Current
Customer Service Representative
Walgreens
03.2023 - 09.2023
Nursing Assistant
Kingsbrook Jewish Medical Center
09.2019 - 09.2022
Associate Degree In Arts - Human Services
LaGuardia Community College of The City University of New York
High School Diploma -
Golden Grove Secondary
Phlebotomy, ECG - Nursing Education
Brooklyn Adult Education
Certified Nursing Assistant - Nursing
Brooklyn Adult Education