Kristi Cline
Hallettsville,TX
Summary
Organized and highly motivated with experience in all aspects of administrative and customer support. Demonstrated skills in developing programs, creating presentations, managing communications, and establishing process flow and procedures for improved operations. Excellent technical and interpersonal skills. Known as friendly, enthusiastic and energetic.
Overview
26
26
years of professional experience
Work History
Administrative/Court Coordinator
LAVACA COUNTY JUDGE’S OFFICE
12.2020 - 12.2022
- Managed dockets for criminal, probate and Guardianships courts, including court date notifications, docket postings and general communications regarding court schedules
- Maintained flow of documents received and served through appropriate clerks up to judges and back to final destination
- Maintained special legal resource files, obtain legal materials and research specialized topics as requested by County Judge and other officials
- Issued public notification of official activities or meetings in accordance with state regulations
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
- Assisted the County Judge and all departments with budgeting, control budget spending, grant funding and other fiscal matters
- Assisted the County Judge with personnel management, including screening persons for employment, planning training, ordering assets necessary for employment, setting up emails and other accounts and passwords as needed
- Acted a liaison with IT department and TAC CIRA representatives to resolve issues with County employees email, computer office equipment, and additions/deletions of website material
- Attended training for professional development to maintain awareness of state policy mandates in Court Administration and write or edit procedures as necessary
- Expedited all other non-routine administrative matters as they arise.
Telecommunications Operator
LAVACA COUNTY SHERIFF'S OFFICE
03.2013 - 12.2020
- Responded to emergency calls for service by collecting essential information from callers, determining the nature of an emergency and dispatching appropriate personnel and documenting transactions
- Assist callers/walk ins according to Departmental policies and procedures
- Maintained up-to-date knowledge of emergency call procedures.
- Performed periodic system upgrades and maintenance to meet industry standards
- Developed detailed documentation and technical manuals for telecommunications systems to comply with regulations.
- Collaborated with other technicians to troubleshoot and resolve technical issues
Customer Service and Administrative Support
EXPRESS EMPLOYMENT PROFESSIONALS
05.2010 - 08.2012
- Responsible for answering phones, entering customer orders, researching and resolving discrepancies in orders, literature requests and various other projects as assigned.
- Assisted coworkers and staff members with special tasks on daily basis.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Aftermarket Parts
ECODYNE HEAT EXCHANGERS
01.2006 - 06.2009
- Built relationships with customers to establish long-term business growth
- Achieved sales goals and service targets by cultivating and securing new customer relationships
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Collaborated with upper management to implement continuous improvements and exceed team goals
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Implemented systems and procedures to increase sales.
Project Coordinator
SEASUPPLIER, Through Meador Staffing
09.2005 - 05.2009
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised projects from project start through delivery by prioritizing needs and delegating assignments
- Logged inconsistencies in the GUI interface, verified correction of entries after implementation of new versions and tested application prior to launch
- Handled administrative duties, filing, and errands.
- Created and updated records and files to maintain document compliance
Market Programs Specialist
NORTEL NETWORKS
01.1997 - 01.1999
- Planned and executed internal and external marketing events
- Boosted brand awareness with target customer demographics with website and email campaigns
- Coordinate web page design and development with Integrated Marketing Communications Prime and Web Business Manager
- Answered general marketing department inquiries by email, phone, and mail
- Developed and tracked performance indicators to measure results of marketing campaigns
Education
Bachelor of Arts - Communication Studies
Texas A&M University
College Station, TX08.1996
Skills
- COMPUTER SKILLS
- Microsoft Office, Word, PowerPoint and Excel, Acrobat DC, Adobe InDesign and Illustrator
- Specialized Software: Microsoft Office 365, LGS for Court Assistant, ezTaskTitanium for Email Administrators, OpenFox, and Southern Software for Dispatch
Timeline
Administrative/Court Coordinator
LAVACA COUNTY JUDGE’S OFFICE
12.2020 - 12.2022
Telecommunications Operator
LAVACA COUNTY SHERIFF'S OFFICE
03.2013 - 12.2020
Customer Service and Administrative Support
EXPRESS EMPLOYMENT PROFESSIONALS
05.2010 - 08.2012
Aftermarket Parts
ECODYNE HEAT EXCHANGERS
01.2006 - 06.2009
Project Coordinator
SEASUPPLIER, Through Meador Staffing
09.2005 - 05.2009
Market Programs Specialist
NORTEL NETWORKS
01.1997 - 01.1999
Bachelor of Arts - Communication Studies
Texas A&M University
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