Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristi Connally

Georgetown,TX

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

9
9
years of professional experience

Work History

Chiropractic Office Assistant

Kapsner Chiropractic
07.2023 - Current


  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Updated patient information and insurance details for accurate electronic medical records.
  • Reconciled daily payments received and prepared deposits for smooth office finances.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Work with Lawyers for personal injury cases by sending out referrals and providing narratives and medical records for court cases.

Licensed Massage Therapist

The Calming Hour
10.2021 - 07.2023


  • Utilized massage techniques to address diverse needs with Swedish, Ashiatsu, Cupping, and Hot Stone.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Maintained client treatment records and designed long-term care programs for return customers.

Assistant Store Manager

Sally's Beauty Suppy
07.2019 - 04.2020
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.

Brand Manager

Massage Envy
11.2018 - 07.2019
  • Greeted spa guests warmly to create positive first impression of establishment.
  • Managed activities related to staff training, treatment procedures, inventory management and marketing.
  • Oversaw calendar to manage team schedule and keep shifts appropriately staffed.
  • Trained and supervised spa staff on best practices, sales techniques and customer service.
  • Delivered human resources financial support by certifying and processing payroll, completing deposits, performing pay adjustments and promptly distributing checks.
  • Inspected salon stock, identifying shortages, replenishing items and maintaining consistent spa inventory.

Curations Specialist

BazaarVoice
06.2015 - 01.2017
  • Moderate Client's online content so that their online presence was appropriate to their guidelines
  • Check other coworkers approved content to make sure there were not any mistakes missed.

Education

Massage Therapy

Lauterstein Conway Massage School
Austin, TX
2021

Basic Study -

Port Neches-Groves High School
Port Neches, TX
05.2007

Associate of Science - Office Technology Administration

Lamar Institute of Technology
Beaumont, TX
2010

Skills

  • Attention to Detail
  • Document management
  • Receptionist
  • Data Entry
  • Outlook
  • Excel
  • Filing
  • Communications
  • Administrative Assistant
  • Microsoft Office
  • Microsoft Word
  • Organizational Skills
  • Time Management
  • Payroll
  • Conflict Management
  • Guest Services
  • Human Resources
  • Merchandising
  • Retail Management
  • Store Management Experience
  • Cash Handling
  • Interviewing
  • Leadership
  • Loss Prevention
  • Management
  • Recruiting
  • Hospitality
  • Retail Sales
  • Medical Scheduling
  • Patient Care
  • Trigger Point Therapy
  • Medical records
  • Insurance Verification
  • Communication
  • Clerical
  • Document management
  • Office Equipment
  • Self-motivation
  • Conflict Resolution
  • Adaptability
  • Creativity
  • Teamwork
  • Problem Solving
  • Typing 65 wpm
  • Computer Proficiency
  • Patient Scheduling
  • HIPAA Compliance
  • Office Administration
  • Appointment Management
  • Record Keeping

Timeline

Chiropractic Office Assistant

Kapsner Chiropractic
07.2023 - Current

Licensed Massage Therapist

The Calming Hour
10.2021 - 07.2023

Assistant Store Manager

Sally's Beauty Suppy
07.2019 - 04.2020

Brand Manager

Massage Envy
11.2018 - 07.2019

Curations Specialist

BazaarVoice
06.2015 - 01.2017

Massage Therapy

Lauterstein Conway Massage School

Basic Study -

Port Neches-Groves High School

Associate of Science - Office Technology Administration

Lamar Institute of Technology
Kristi Connally