Kristi Cushman
Saint Augustine,FL
Summary
Organized and efficient secretary with background in providing administrative support to various office environments. Skilled in managing schedules, handling correspondence, and maintaining records with precision. Known for enhancing workflow processes and improving organizational communication. Proven track record of contributing positively to team dynamics and company culture by streamlining operations.
Overview
34
34
years of professional experience
Work History
Administrative Assistant
St Johns River Management District
Palatka, Florida
06.1990 - 06.2024
- Managed office correspondence and communication for internal and external stakeholders.
- Coordinated schedules and meetings for department staff and leadership teams.
- Maintained organized filing systems for important documents and records.
- Assisted in preparing reports and presentations for management review.
- Collaborated with team members to streamline project coordination efforts.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Scheduled appointments between clients and customers and internal staff members.
- Managed database systems containing customer contact information.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Directed customer inquiries to appropriate department personnel.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Proofread content for typo-free emails and documentation.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Facilitated communication between different departments within the organization.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Conducted research on various topics as requested by management.
- Greeted visitors and provided general information about the company.
- Handled incoming calls and directed callers to appropriate department or employee.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
Education
Associate of Arts -
Santa Fe College
Gainesville, FL12-1986
High School Diploma -
Palatka High School
Palatka, FL06-1979
Skills
- Document management
- Database management
Affiliations
- Volunteer at Lee Conlee Domestic Violence Home and served on the board
- Sunday School teacher and active member of Grace Fellowship Church
- Past event planning help for different organizations
Timeline
Administrative Assistant
St Johns River Management District
06.1990 - 06.2024
Associate of Arts -
Santa Fe College
High School Diploma -
Palatka High School
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