Kristi Doukas

*Provided face to face interventions with clients with substance abuse and/or mental health issues.

*Provided care based on client centered wellness plans created to improve overall quality of life.

*Completed assessment to determine mental and substance abuse baseline and impairment in accordance with the Department of Mental Health guideline.

* Competed quarterly reviews per DMH standards

*Facilitated group meetings including Anger Management and other relevant groups pertaining to substance abuse ans mental health.

*Coordinated with local law enforcement and court personnel to provide support to clients while assisting in resolving legal issues

*Attended medical appointments to ensure understanding and continuity of care

*Attended wellness coaching training to better understand how to help clients obtain better health overall

*Created safe work environment by complying with safety, health and security requirements.

*Mentored and supported staff in identifying and implementing procedures and practices to protect safety and security of workers.

*Conducted in-depth assessments to determine if children were safe from harm and abuse at home.

*Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.

*Documented all relevant information by filling out forms and completing case reports.

*Devised and implemented safety plans for children suspected as victims of abuse or neglect.

*Remained objective in handling each case, especially when children and families were in high-stress situations.

*Assessed each child's unique needs and coordinated delivery of appropriate services and resources.

*Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.

*Developed safety plans to meet victims' assessment of need.

*Accompanied clients to court to clarify processes and procedures.

*Supported victims, family members and witnesses through law enforcement, healthcare and social services.

*Coordinated with members of justice system on behalf of client.

*Constructed referral list of agencies and community resources for victims' to provide aftercare services.

*Collected statistical data and updated documentation to maintain client records.

*Attended interagency meetings and networked to create community partnerships.

*Established treatment plans with short- and long-term goals.

*Spearheaded awareness through public speaking to community and business groups.

*Responded to the crisis line and conducted intakes on those coming into shelter