Kristi Drenth
Workplace Services Manager
Nashville,TN
Summary
Proactive manager currently overseeing the office operations of three US Data Security and two Data Transparency Centers while maintaining extreme confidentiality of planning and data. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Possesses the ability to understand how the details contribute to the overall objective.
Overview
14
14
years of professional experience
Work History
Workplace Services Manager, East Coast
TikTok
08.2022 - Current
- Coordinate with other departments to maintain streamlined and productive workflow
- Supervise day-to-day operations to meet performance, quality and service expectations for two operational offices.
- Established cross-functional relationships to resolve project issues and mitigate risks and monitored project performance to identify areas of improvement and make adjustments three office buildouts.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Office Manager
TikTok
Nashville, TN
08.2021 - 08.2022
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed office operations while scheduling appointments for department managers.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Office Manager
Cumming Management Group, Inc
Nashville, TN
06.2020 - 08.2021
- Perform review and analysis of special projects and keep management informed
- Review and approve client invoices.
- Manage executives' schedules, calendars and appointments.
- Organize and execute company events.
- Partner with HR to maintain office policies as necessary.
- Coordinate with the IT department on all office equipment.
- Provide general support to visitors.
- Manage relationships with vendors, and landlord, ensuring that all items are invoiced and paid on time.
Office Manager
BTC Media
Nashville, TN
07.2019 - 03.2020
- Updated and built out the company handbook.
- Point person for maintenance, mailing, shipping, supplies, equipment and errands.
- Worked with sponsors and managed deliverables.
- Developed and implemented the employee recognition program.
- Organized company events.
- Assisted Human Resources with various tasks including onboarding and offboarding.
- Managed and stocked breakroom and snacks.
Operations Coordinator
SmileDirectClub
Nashville, TN
12.2018 - 07.2019
- SmileDirectClub
- Supported and managed the operations of 200+ national and international retail shops
- Worked with property managers and landlords in a variety of host locations to handle emergencies and resolve requests
- Assisted in facilitating inventory management and control.
- Worked on a team to develop and refine operational processes.
- Partnered with the Asset Protection Manager to develop emergency preparedness procedures.
Office Coordinator Lead
Lyft
Nashville, TN
03.2018 - 10.2018
- Lyft
- Worked hand in hand with the Office Operations Manager and Site Lead in managing a fast growing office, scaling from an office of 10 employees to 700+ employees
- Built relationships and created partnerships with other team leads, managers and vendors to assist in creating a safe, efficient and enjoyable work environment
- Managed vendor relationships and operations processes which include responding to facility needs and emergencies, maintaining office security, and creating and implementing processes to ensure an excellent experience for every team member.
Office Coordinator/Administrative Assistant
Lyft
Nashville, TN
10.2015 - 03.2018
- Assisted the Site Lead in preparing and launching the Lyft Nashville office in fall 2015
- Provided support in the build out, opening and move to our 60,000 square foot office
- Welcomed guests, interviewees, and vendors at the front desk
- Created and managed mailroom processes
- Maintained office supply inventory and distribution
- Managed the snack and catered meal vendors to provide food options for our team
Events Coordinator
Nashville Songwriters Association International
Nashville, TN
07.2015 - 09.2015
Support Associate
Broadcast Music, Inc
08.2013 - 07.2015
EntreLeadership Administrative Support
The Lampo Group, Inc
06.2011 - 04.2013
Teller
Wells Fargo Bank
Nashville, TN
07.2010 - 06.2011
Shop Manager
Harley's Band Room Repairs
Nashville, TN
08.2009 - 06.2010
Customer Service Representative
Music And Arts Center
Education
Western Illinois University
Macomb, ILSkills
Facilities and Vendor Managementundefined
Timeline
Workplace Services Manager, East Coast
TikTok
08.2022 - Current
Office Manager
TikTok
08.2021 - 08.2022
Office Manager
Cumming Management Group, Inc
06.2020 - 08.2021
Office Manager
BTC Media
07.2019 - 03.2020
Operations Coordinator
SmileDirectClub
12.2018 - 07.2019
Office Coordinator Lead
Lyft
03.2018 - 10.2018
Office Coordinator/Administrative Assistant
Lyft
10.2015 - 03.2018
Events Coordinator
Nashville Songwriters Association International
07.2015 - 09.2015
Support Associate
Broadcast Music, Inc
08.2013 - 07.2015
EntreLeadership Administrative Support
The Lampo Group, Inc
06.2011 - 04.2013
Teller
Wells Fargo Bank
07.2010 - 06.2011
Shop Manager
Harley's Band Room Repairs
08.2009 - 06.2010
Customer Service Representative
Music And Arts Center
Western Illinois University
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