Overview
Work History
Skills
Timeline
Generic

Kristi Duranza

Sunrise,Florida

Overview

4
4
years of professional experience

Work History

Customers service

Target
Sunrise , FL
10.2024 - Current
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Developed strong communication and organizational skills through working on group projects.

Production Associate

Best Buy
Plantation, FL
09.2021 - 01.2023
  • Wrapped items, placed in boxes and added proper labeling to prepare for shipment.
  • Attended regular training sessions to increase machine operating skills.
  • Assisted assessment of finalized product development to maintain QC standards.
  • Organized project components according to workflow.
  • Sorted and packaged products to prepare for processing or shipment.
  • Evaluated printed components to comply with quality control standards.
  • Used company tracking system to locate and pick merchandise to fulfill daily customer orders.
  • Diligently maintained safety and quality standards.
  • Completed product assembly according to standardized procedures.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Assisted teammates with daily tasks during peak periods.
  • Greeted customers and answered product or service questions.
  • Secured and stored items until customer pickup.
  • Asked store associates for help locating missing products.
  • Suggested comparable products to replace out-of-stock items.
  • Picked guest orders following specific requests.
  • Listened to customer needs to identify and recommend best products and services.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Helped with purchases and signed customers up for rewards program.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Answered customer questions and provided store information.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Maintained safety and security of premises, visitors and employees.
  • Reviewed CCTV footage to obtain evidence of theft.
  • Controlled reduction of loss inventory by protecting company assets.
  • Identified potential shoplifters and alerted management.
  • Partnered with store managers on basis to conduct loss investigations.

Skills

  • Computer skills
  • Proficient in [technology]
  • Packaging and labeling
  • Work order processing
  • High-energy attitude
  • Money handling
  • Order processing
  • Retail sales customer service
  • Positive and professional
  • Customer service

Timeline

Customers service

Target
10.2024 - Current

Production Associate

Best Buy
09.2021 - 01.2023

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Kristi Duranza