Kristi Echeverri

• Learned food safety protocols and sanitation practices for kitchen operations.
• Assisted in menu development, focusing on seasonal ingredients and customer preferences.
• Adapted to fast-paced environment while delivering high-quality customer service.
• Supported inventory management by tracking stock levels and ordering supplies.
• Collaborated with staff to ensure smooth daily operations and efficient workflows.
• Engaged with customers to gather feedback and enhance dining experience.
• Implemented cash handling procedures to maintain financial accuracy during transactions.
• Researched local competitors to identify trends and improve service offerings.
• Maximized dining experience by designing an inviting atmosphere through thoughtful interior design choices and menu selections.
• Cultivated a loyal customer base by consistently delivering exceptional dining experiences that exceeded expectations.
• Boosted revenue through targeted marketing campaigns, special events, and promotions.
• Identified team weak points and implemented corrective actions to resolve concerns.
• Enhanced customer satisfaction by implementing efficient service processes and training staff on exceptional customer service techniques.
• Implemented high-quality food safety protocols to ensure the health and well-being of patrons and maintain compliance with regulations.
• Developed strong relationships with vendors to secure favorable pricing agreements, ensuring timely deliveries of quality products.
• Managed payroll, daily deposits, and cost controls.
• Recruited, hired, and trained talented staff to fill vacancies.
• Supervised daily activities of restaurant and [Number] employees.
• Maintained positive relationships with local community and government officials.

Da Vinci`s was the first restaurant that I owned, I have had 32 years of Restaurant experience, Hostess, Food Runner, Expo, SA, Bartender, Server, Dishwasher, Salad and desert station, Manager, Operator, very knowledgeable on POS Systems, as well as Resy and Open Table reservation systems

• Developed and implemented innovative cocktail recipes enhancing customer experience.
• Managed inventory control, reducing waste through effective ordering practices.
• Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
• Delivered exceptional customer service, fostering regular patron relationships and loyalty.
• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Kept bar presentable and well-stocked to meet customer needs.
• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.