Kristi Eivens
Sweetwater,Texas
Summary
Driven Small Business Owner with excellent business acumen, creativity and leadership skills. Offers advanced experience in developing marketing strategies, identifying business opportunities and generating sales in Customization's/Personalization's industry using Vinyl and Sublimation.
Overview
10
10
years of professional experience
Work History
Owner
Created Wildfire LLC
01.2022 - Current
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Discovered areas of improvement by generating quarterly operational and sales reports.
- Interacted well with customers to build connections and nurture relationships.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Promoted business via social media to generate leads and maximize brand identity.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Launched new products or services by conducting market research, identifying opportunities, and developing targeted promotional campaigns.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Worked effectively in fast-paced environments.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated leadership skills in managing projects from concept to completion.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and maintained courteous and effective working relationships.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Excellent communication skills, both verbal and written.
Office Assistant
City Of Loraine
10.2015 - 01.2016
- Created and maintained detailed records of all office activities.
- Input data into spreadsheets and databases.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Edited and proofread documents for accuracy and completeness.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Maintained and updated office records, both digital and physical.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Supported staff on special assignments and ad hoc projects.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Processed incoming and outgoing mail and packages according to established procedures.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Delivered clerical support by handling range of routine and special requirements.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Boosted employee morale with thoughtful event planning and team-building activities.
- Interacted with customers by phone, email, or in-person to provide information.
- Collaborated with various departments to complete assigned tasks.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Gained strong leadership skills by managing projects from start to finish.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Cultivated interpersonal skills by building positive relationships with others.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Developed and maintained courteous and effective working relationships.
- Learned and adapted quickly to new technology and software applications.
- Gained extensive knowledge in data entry, analysis and reporting.
- Developed strong communication and organizational skills through working on group projects.
Office Manager
Talem Inc.
03.2014 - 12.2014
- Maintained computer and physical filing systems.
- Implemented new software tools for streamlined project management, increasing efficiency in task completion across teams.
- Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Strengthened communication skills through regular interactions with others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Cultivated interpersonal skills by building positive relationships with others.
- Gained extensive knowledge in data entry, analysis and reporting.
- Learned and adapted quickly to new technology and software applications.
Education
High School Diploma -
Choctawhatchee Senior High School
Fort Walton Beach, FLSkills
- Supplier Monitoring
- Training Management
- Sales management
- Performance Improvements
- Small business operations
- Sales Tracking
- Business Management
- Client Account Management
- Accounting management
- Desktops, Laptops, and Mobile Devices
- Organizational Structuring
- Quality Assurance
Timeline
Owner
Created Wildfire LLC
01.2022 - Current
Office Assistant
City Of Loraine
10.2015 - 01.2016
Office Manager
Talem Inc.
03.2014 - 12.2014
High School Diploma -
Choctawhatchee Senior High School
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