Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kristi Engel

Pueblo,CO

Summary

Highly motivated and committed Healthcare Educator with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Medical Assistant Educator

Pueblo Cardiology
05.2016 - Current
  • Supervise and train all incoming MA's and LPN's.
  • Create and maintain a training manual.
  • Provide education on medication reconciliation, proper documentation and chart preparation.
  • Act as a strong resource for all office staff and stand in for the Practice Manager with patient issues if they are not present.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Perform medical records management, including filing, organizing and scanning documents.

Billing Supervisor

Pueblo Women's Center
03.2015 - 06.2016
  • Verifying patient's demographics and insurance information to ensure they are eligible at time of service.
  • Ensuring that the coding and diagnosis codes are appropriate for time of service for all providers.
  • Electronic medical billing.
  • Working with insurance companies to ensure the claims are paid in a timely manner.
  • Appeal denied claims with insurance companies.
  • Review past due accounts to ensure that we are getting paid appropriately.
  • Work with patients to set up a plan of payment on all due accounts.
  • Answer billing questions.
  • Managing the facility's accounts receivable reports
  • Create monthly reports.
  • Oversaw financial operations, producing invoices, processing payments and preparing deposits.
  • Developed and implemented improvements to billing system to maximize efficiency, reduce delinquency and increase accuracy.

Clinical Care Partner

Pueblo Cardiology Associates
12.2013 - 03.2015
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Ordering diagnostic tests.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Obtain prior authorization as needed.

Billing Manager

Cardiology Now
05.2009 - 09.2013
  • Coding and billing appropriate codes to insurance companies.
  • Posting accounts receivable to each patients chart and insurance payments
  • Making daily deposits of accounts received.
  • Reconciling deposits against the monthly bank statement.
  • Acquiring authorizations and or retro authorizations from insurance companies.
  • Closing out each end of month accounts receivable and balancing each month with the accounting services.
  • Reviewed billing problems, researched issues, and resolved concerns.

Medical Assistant

Pueblo Cardiology Associates
04.1997 - 06.2000
  • Performing EKGs, exercise treadmill tests and pacemaker and defibrillator checks.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Prepare patients charts for the community outreach clinics.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Scheduling cardiac catheterizations, cardioversions and other cardiac tests .
  • Obtain prior authorizations for cardiac testing and procedures.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Health Promotion Director

YWCA
02.1995 - 11.1996
  • Oversee staff, members, aquatic department, youth athletics and fitness center of the YWCA.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted the board members in creating a yearly budget and purchasing equipment needed to enhance the facility.
  • Create a fitness schedule to adhere to the needs of our members.
  • Provide exercise assessment tests and exercise prescriptions to our members.
  • Grant writing.

Wellness Center and Cardiac Rehabilitation Dir.

Ottawa County Hospital
01.1993 - 02.1995


  • Oversee staff, members and the entire operation of the Wellness Center.
  • Implement health promotional activities for the community.
  • Provide exercise prescriptions for the members which included performing sub maximal bicycle ergo meter tests, measuring blood pressure and heart rate, testing flexibility and muscular strength, and calculating body composition.
  • Created an exercise program for the brain injury clients at the hospital.
  • Interview appropriate clients for Cardiac Rehab Phase II.
  • Monitor blood pressure and pulse during rehab sessions.
  • Provide support to patients and their families throughout the rehabilitation program.
  • Assisted in recruiting, hiring and training of team members.


Education

B.S. in Kinesiology/Exercise Science -

Kansas State University
12.1992

Skills

  • BS in Kinesiology
  • IV Certified
  • Registered Medical Assistant through American Medical Technologists
  • EHR systems Super User
  • CPT Coding
  • Healthcare Management
  • Medical Billing and coding
  • Insurance Verification
  • Medical Scheduling
  • Medical Records
  • Vital signs
  • Patient Flow Management
  • Aspiring leader course
  • Medical Terminology

Certification

  • CPR Certification
  • First Aid Certification
  • BLS Certification
  • RMA - Registered Medical Assistant

Timeline

Medical Assistant Educator

Pueblo Cardiology
05.2016 - Current

Billing Supervisor

Pueblo Women's Center
03.2015 - 06.2016

Clinical Care Partner

Pueblo Cardiology Associates
12.2013 - 03.2015

Billing Manager

Cardiology Now
05.2009 - 09.2013

Medical Assistant

Pueblo Cardiology Associates
04.1997 - 06.2000

Health Promotion Director

YWCA
02.1995 - 11.1996

Wellness Center and Cardiac Rehabilitation Dir.

Ottawa County Hospital
01.1993 - 02.1995

B.S. in Kinesiology/Exercise Science -

Kansas State University

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Kristi Engel