Kristi Feagin
Bourbonnais,IL
Summary
Dynamic professional with a proven track record in educational support at Riverview School District, real estate transactions with Coldwell Banker, and financial services at First National Bank. Excelled in complex problem-solving and fostering client relationships through exceptional communication and interpersonal skills. Demonstrated patience and empathy, enhancing client and student satisfaction. Achieved significant improvements in learning outcomes and customer service efficiency.
Overview
23
23
years of professional experience
Work History
Teachers Aide
Riverview School District
08.2009 - 03.2014
- Assisted teachers with supervision and care of group of Number children.
- Supported student physical, mental, and social development using classroom games and activities.
- Supported student learning objectives through personalized and small group assistance.
- Maintained safety and security by overseeing students in recess environments.
- Supported classroom activities, tutoring, and reviewing work.
- Distributed learning materials such as worksheets, textbooks and group assignments.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
Realtor
Coldwell Banker
05.2001 - 03.2012
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Tax Preparer
Jackson Hewitt
01.1997 - 05.1997
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
Secretary
White County Health Department
01.1994 - 12.1995
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Bank Teller
First National Bank
01.1991 - 09.1992
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Education
Bachelor Of Science - Human Resource And Development
University of Arkansas
Fayetteville, AR05.2013
Skills
- Patience and Empathy
- Special Needs Student Assistance
- Materials Management
- Positive Reinforcement
- Teacher Support
- Special Needs Support
- Classroom Organization
- Record preparation
- Lunchroom Assistance
- Positive Attitude
- Computer Skills
- Excel
- Complex Problem-Solving
- Powerpoint Presentations
- Clerical Support
- Creating Visual Displays
- Communication and Interpersonal Skills
- Collaborative and Team-Oriented
- Attention to Detail
- Punctual and Dependable
Timeline
Teachers Aide
Riverview School District
08.2009 - 03.2014
Realtor
Coldwell Banker
05.2001 - 03.2012
Tax Preparer
Jackson Hewitt
01.1997 - 05.1997
Secretary
White County Health Department
01.1994 - 12.1995
Bank Teller
First National Bank
01.1991 - 09.1992
Bachelor Of Science - Human Resource And Development
University of Arkansas
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