Summary
Overview
Work History
Education
Skills
Timeline
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Kristi Fischer

Northport,MI

Summary

Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 20 years of experience. Highly effective and comfortable working with people at all levels in organization.

Overview

20
20
years of professional experience

Work History

Owner/Operator

Fischer's Happy Hour Tavern
06.2004 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Devised processes to boost long-term business success and increase profit levels.
  • Trained and developed team members to build human capital.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
  • Optimized team hiring, training and performance.
  • Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.

Insurance Agent

Devette And Ford
Glen Arbor, MI
01.2015 - 02.2016
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Upsold additional products and services after identifying customer needs and requirements.
  • Obtained underwriting approval by completing application for coverage.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Maintained high standards of customer service by building relationships with clients.
  • Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension.
  • Conducted annual reviews of existing policies to update information.
  • Met with customers to provide information about available products and policies.
  • Remained impartial in order to advise clients based on circumstances.

Education

Bachelor of Science - Communications

Michigan State University
East Lansing, MI
05.2004

Skills

  • Annual Planning
  • Leadership and People Development
  • Operational Analysis
  • Integrity and Transparency
  • Executive Leadership
  • Industry Expertise
  • Accounts Payable and Accounts Receivable
  • Employee Motivation and Performance
  • Supplier Relations
  • Insurance Recommendation
  • Results Orientation

Timeline

Insurance Agent

Devette And Ford
01.2015 - 02.2016

Owner/Operator

Fischer's Happy Hour Tavern
06.2004 - Current

Bachelor of Science - Communications

Michigan State University

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Kristi Fischer