Kristi Gentry
Glendale,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Installation Coordinator
One Hour Heating & Air Conditioning
02.2021 - 08.2023
- Developed and maintained relationships with external vendors and suppliers.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Worked with teams in installation, testing, start-up and system commissioning tasks.
- Scheduled and organized all installation from time of sale to completion
- Registering all serialized equipment to include extended warranties
- Follow up with homeowners to insure customer satisfaction and collection of final balances if any
- Completed Installers payroll & commissions
- Receiving and posting all incoming purchase orders
- Job costing to insure profit margins are met
Office Manager
LIBERTY Cooling & Heating
02.2019 - 05.2020
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Managed office operations while scheduling appointments for department managers.
- Coordinated special projects and managed schedules.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Work Order Specialist
Chas Roberts
04.2008 - 03.2012
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Monitored product quality and communicated necessary improvements to site superintendent.
- Worked closely with home builders to complete the installation process of the HVAC system to new home construction
- Excellent customer service & team player
Education
GED -
Maricopa Community Colleges - Rio Salado Community College
Tempe, AZ05.2018
Skills
- Improve Employee Performance
- Service Delivery
- Vendor Contracts
- Monitor Construction Quality
- Data Analysis
- Office Supplies and Inventory
- Maintenance Requirements
- Financial Management
- Customer Interaction
- Customer Orders
- Delivery Schedules
- Organizational Systems
- Project Specifications
- Professional Communication
- Microsoft Office
- Setup and Installation
- Closing Procedures
- Customer Accounts Management
References
Sharyn Tayler One Hour Air (206) 255-6239
Greg Virden One Hour Air (480) 747-0150
Sam Russ Liberty & One Hour Air (480) 223-3572
Ryan Ruetz One Hour Air (951) 434-2873
Nikki Sims Daikin/Goodman (480) 658-4949
Timeline
Installation Coordinator
One Hour Heating & Air Conditioning
02.2021 - 08.2023
Office Manager
LIBERTY Cooling & Heating
02.2019 - 05.2020
Work Order Specialist
Chas Roberts
04.2008 - 03.2012
GED -
Maricopa Community Colleges - Rio Salado Community College
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