Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Kristi Gillispie

Bassett,VA

Summary

I am searching for a promising career where I can grow and strengthen my skills. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

9
9
years of professional experience

Work History

CSR

Allied
02.2024 - Current
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
  • Responded to customer requests for products, services, and company information.

Paraprofessional

Henry Elementary School
04.2015 - 03.2022
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.

Education

Bachelor of Science - Psychology

Walden University
06.2026

Associate of Science - Medical Office Administration

Virginia College
06.2012

Skills

  • Creativity
  • Leadership
  • Organization
  • Problem solving
  • Teamwork
  • Call center experience
  • Customer Focus
  • Complaint Handling
  • Customer Service
  • Active Listening
  • Critical Thinking

Personal Information

Title: CSR

Timeline

CSR

Allied
02.2024 - Current

Paraprofessional

Henry Elementary School
04.2015 - 03.2022

Bachelor of Science - Psychology

Walden University

Associate of Science - Medical Office Administration

Virginia College

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Kristi Gillispie