Kristi Hakes
Minonk,IL
Summary
Healthcare professional with comprehensive background in patient rehabilitation and support. Expertise in designing and executing treatment plans that improve patient outcomes. Known for strong team collaboration and adaptability, ensuring consistent and reliable patient care. Highly skilled in therapeutic techniques and compassionate patient interactions.
Overview
21
21
years of professional experience
Work History
Occupational Therapy Assistant PRN
Select Rehabilitation
Local Facilities
02.2026 - Current
- Implemented quality improvement initiatives to enhance service delivery and operational efficiency.
- Helped improve fine motor, visual perception and sensory processing skills.
- Collaborated with occupational therapists to develop comprehensive treatment plans for patients.
- Developed strong rapport with patients, fostering trust and enhancing their commitment to therapy goals.
- Promoted professional growth by attending workshops and training seminars on emerging trends in occupational therapy practice.
- Managed caseloads effectively while prioritizing the needs of each individual patient.
- Efficiently managed time while maintaining high-quality service standards throughout all aspects of job responsibilities.
- Assisted in the design of adaptive equipment for patients, increasing their independence in daily living tasks.
- Enhanced patient progress by providing one-on-one assistance during therapy sessions.
- Educated patients and families on home exercise programs, promoting continued healing outside the clinical setting.
- Provided interventions and treatments to improve patient abilities to perform daily activities, manage symptoms and prevent injury.
Sales Consultant
DoTerra
Global
04.2024 - Current
- Analyzed customer feedback to enhance service delivery and improve overall client satisfaction.
- Implemented targeted marketing campaigns, resulting in increased engagement with potential customers.
- Facilitated workshops and events to educate clients on sustainable living practices using doTerra products.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Managed inventory levels efficiently, ensuring availability of products for timely customer fulfillment.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
Occupational Therapy Assistant PRN
Renewal Rehab
Normal, IL
06.2023 - 02.2026
- Assisted in developing and implementing individualized treatment plans for diverse patient populations.
- Facilitated therapeutic activities to enhance patients' physical, cognitive, and emotional well-being.
- Monitored patient progress and documented outcomes to support ongoing therapy adjustments.
- Educated patients and families on therapy techniques and home exercises for continued recovery.
Sales Consultant
Norwex
United States
02.2013 - 04.2024
- Developed and maintained strong client relationships to drive product awareness and sales growth.
- Conducted product demonstrations, highlighting benefits of eco-friendly cleaning solutions to diverse audiences.
- Collaborated with cross-functional teams to refine sales strategies and identify market opportunities.
- Trained and mentored new sales consultants on effective selling techniques and product knowledge.
Occupational Therapy Assistant PRN
Select Rehab
Traveled To A Variety Of Facilities
02.2011 - 02.2020
- Collaborated with occupational therapists to optimize rehabilitation strategies and improve patient care.
- Implemented treatment interventions to support individual objectives in daily living, clinical, educational and vocational areas.
- Improved patient outcomes by implementing evidence-based treatment plans and individualized care.
- Supported patient recovery by implementing therapeutic exercises and functional activities.
- Provided direct occupational therapy services in LongTerm Care settings.
- Demonstrated adaptability in adjusting to dynamic patient schedules and fluctuating caseloads, ensuring timely and effective care delivery.
- Facilitated group therapy sessions to address common challenges faced by patients in a supportive environment.
- Assisted patients with completing basic daily living activities such as grooming, dressing and self-feeding.
Occupational Therapy Assistant Full Time
Select Rehabilitation
Normal, IL
02.2005 - 02.2011
- Assisted in developing individualized treatment plans for patients recovering from injuries.
- Collaborated with occupational therapists to implement therapeutic activities effectively.
- Monitored patient progress and documented improvements in daily logs.
- Educated patients on adaptive techniques for daily living tasks to enhance independence.
- Facilitated group therapy sessions, promoting peer support and engagement among participants.
- Maintained accurate documentation of patient progress, ensuring efficient communication among healthcare team members.
Education
Associate of Applied Science - Occupational Therapy Assistant
Illinois Central College
East Peoria, IL05-2003
Timeline
Occupational Therapy Assistant PRN
Select Rehabilitation
02.2026 - Current
Sales Consultant
DoTerra
04.2024 - Current
Occupational Therapy Assistant PRN
Renewal Rehab
06.2023 - 02.2026
Sales Consultant
Norwex
02.2013 - 04.2024
Occupational Therapy Assistant PRN
Select Rehab
02.2011 - 02.2020
Occupational Therapy Assistant Full Time
Select Rehabilitation
02.2005 - 02.2011
Associate of Applied Science - Occupational Therapy Assistant
Illinois Central College