Kristi Hansel

• Provided education on risk factors tied to chronic diseases such as diabetes, hypertension, and obesity to support healthy lifestyle choices.
• Linked patients to behavioral health and social service referrals.
• Worked with clinicians, case managers, and community partners.
• Arranged follow-up calls for community members and care teams.

Note- I was also employed here from Aug. 1992 to June 2010 in a Case Management Position

Processed member referrals to CHOICES program for long-term care in community and facilities, ensuring timely access to necessary services

Assisted with completing assessments of member's Home and Community Based Services to determine which services and the amount of services were needed

Assisted in developing Plans of Care with members and families, enhancing members' safety and quality of life in community settings

Coordinated with nursing facilities to complete member assessments and monitor care, fostering continuity and quality of care for members

Coordinated with Home and Community Based Service providers in the area to ensure members are receiving their services at scheduled times