Kristi Hunt
Texarkana,TX
Summary
Motivated Punctilious Office Assistant with years of experience handling confidential paperwork and making routine office tasks efficient as possible. Proven managerial experience supervising clerks while managing CEOs schedule and travel plans. Strong multitasking, organizational, customer service, and data entry skills. Aiming to leverage qualifications and skills to fill the role for a District Clerk Deputy. Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Regional Sales Manager/ Director of Festivals
Los Pinos Ranch Vineyard- Pittsburg, TX
06.2018 - Current
- Knowledgeable wine professional, responsible for the development of each and every patrons wine request
- Delivery of wine service and training patrons on which particular wine would complement their preference, as well as pair and suggest wines with the culinary team
- Identifying and acquiring new customers, as well as upselling to existing customer bases
- Responsible for developing and implementing sales, marketing, financial and structural strategies in stores across East to West Texas and Louisiana.
- Expanded market share by identifying new business opportunities and cultivating partnerships with key stakeholders.
- Developed and executed sales plans for consistent growth in revenue and profitability.
- Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
Administrative Assistant/Personal Assistant
Tony Langford Roofing & Construction
08.2020 - 08.2021
- Scheduled and coordinated meetings, appointments, and travel arrangements for Mr Langford
- Developed new filing and organizational practices saving the company $ in contracted labor expenses
- Maintained utmost discretion when dealing with sensitive topics
- Managed and prioritized Mr Langford's schedules to ensure that their time is focused on critical, strategic issues
- Perform a variety of accounting activities, such as preparing between 10 - 20 check requests/deposits/Invoices weekly.
- Streamlined office processes by implementing efficient administrative systems and organizational strategies.
- Enhanced executive productivity by managing schedules, appointments, and travel arrangements for optimal time management.
- Facilitated smooth communication between executives and clients through proficient handling of email correspondence and phone calls.
- Expedited project completion with effective prioritization, delegation, and follow-up on tasks assigned to team members.
- Ensured accurate record-keeping by maintaining organized digital and physical filing systems for important documents.
- Boosted team morale by coordinating events, activities, and social gatherings that fostered a positive work environment.
- Contributed to the development of company culture by assisting in the creation of employee manuals and training materials.
- Supported executives during meetings with preparation of agendas, taking minutes, and timely distribution of action items to relevant parties.
- Conducted research projects as needed for market analysis or competitor benchmarking to inform strategic decision-making processes.
- Assisted in budget management by tracking expenses, processing invoices, and reconciling financial records regularly.
- Safeguarded confidential information with strong attention to detail when organizing sensitive documents or data files.
- Collaborated with cross-functional teams on various projects to achieve shared goals efficiently and effectively.
- Coordinated logistics for corporate events such as conferences or workshops by securing venues, arranging catering services and managing attendee registrations.
- Exceeded customer service expectations through prompt resolution of inquiries or concerns from both internal employees and external clients partners.
- Maintained inventory levels by tracking supplies usage patterns and placing orders proactively before shortages occurred.
- Improved workflow efficiency through diligent identification of bottlenecks or redundancies in existing administrative procedures.
- Facilitated successful partnerships with vendors by negotiating favorable contract terms and monitoring performance against agreed-upon benchmarks.
- Promoted a professional atmosphere within the office environment by maintaining a clean, organized workspace and adhering to company policies.
- Stayed current on industry trends and best practices in administrative support through regular participation in training programs or continuing education courses.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Volunteered to help with special projects of varying degrees of complexity.
- Established administrative work procedures to track staff's daily tasks.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Liaised between clients and vendors and maintained effective lines of communication.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Performed research to collect and record industry data.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Account Executive
Townsquare Media, Texarkana
08.2019 - 03.2020
- Initiated connections with new clients through networking events, research, sales calls and visits, and other promotional tactics through radio and internet.
- Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Developed detailed reports analyzing account performance data, providing valuable insights for future strategy adjustments or improvements.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Executed successful sales strategies to convert leads into customers.
- Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
- Conducted integrated sales presentations to illustrate value of product or service and tailor call-to-action.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Cashier and Wait Staff
Good Time Pizza & Video- Naples TX
07.2017 - 06.2018
- Handle and develop impeccable customer service to maintain repeat customers
- Knowledge of Aloha Point of Sale, Square Point of Sale as well as excellent organization and bookkeeping skills.
- Supported needs of one- person wait staff who attended to specific needs of countless customers daily for Video rental and Pizza restaurant with social relevancy and intentionality.
Crime Victim Liaison/Administrative Assistant
Naples Police Department- Volunteer
01.2017 - 05.2017
- CJIS Certified, Complete Criminal background clearance to assist the Chief of Police in maintaining and organizing Administrative Duties
- I.E
- Completely type all City of Naples Ordinances in a word document
- Completed 2 grants for the City of Naples Police department and assisted into gaining a patrol unit for the officers
- As well as a 60,000 grant for a new Crime Victim Liaison for the Police officers
- Assisted getting victims of abuse to a safe shelter, and a permanent home.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Volunteered to help with special projects of varying degrees of complexity.
- Liaised between clients and vendors and maintained effective lines of communication.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Performed research to collect and record industry data.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Housekeeping
City Of Naples
01.2014 - 06.2017
- Cleaning of City Hall and Fire Department
- Maintaining a cleanliness environment for City Employees as well as Disease & Germ Control.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Completed special housekeeping actions such as turning mattresses on set schedule.
Office Manager- Festival Coordinator- Event Planner
Red Road Vineyard & Winery
08.2014 - 06.2018
- In charge of Bookkeeping of all winery Sales and distributions to other locations
- TABC monthly reports, TABC Permit Requests, State and Federal bookkeeping of Wines
- Microsoft Excel, Word, PowerPoint Knowledge, Square POS knowledge, Aloha POS Knowledge
- Handling of payments and sales, Deposits to banks of daily sales
- Event Planning Certification, and up to date TABC Certification.
- Enhanced festival attendance by implementing innovative marketing strategies and engaging social media campaigns.
- Streamlined event logistics for improved efficiency by coordinating with vendors, sponsors, and internal departments.
- Boosted attendee satisfaction by managing the selection and scheduling of high-quality entertainment acts and attractions.
- Developed strong relationships with local businesses for sponsorship opportunities, contributing to increased funding.
- Ensured smooth festival operations through diligent oversight of site setup, teardown, and overall event management.
- Collaborated with local authorities to maintain safety standards, ensuring a secure environment for all attendees.
- Reduced expenses by negotiating favorable contracts with suppliers, vendors, and service providers.
- Delivered memorable experiences to attendees through exceptional attention to detail in planning and execution stages.
- Promoted environmental sustainability efforts within festival activities by incorporating green initiatives throughout the event.
- Increased brand visibility through strategic partnerships with media outlets for effective publicity coverage.
- Facilitated seamless ticketing processes by overseeing sales operations and implementing user-friendly online systems.
- Optimized budget allocation by conducting regular financial tracking and analysis to maximize resources effectively.
- Contributed to long-term growth by identifying areas of improvement from post-festival evaluations and implementing necessary changes.
- Cultivated an inclusive atmosphere at festivals by developing diverse programming that catered to varied interests and demographics.
- Established efficient communication channels between staff members using digital tools for better coordination during events.
- Monitored overall festival progress closely while addressing any issues promptly to ensure minimal disruptions.
- Maintained positive community relations through proactive engagement with local organizations before, during, and after the event.
- Fostered a collaborative work environment among festival team members, promoting open communication and shared responsibility.
- Coordinated schedules and timelines for events.
- Brainstormed and implemented creative event concepts and themes.
- Performed event coordination for larger parties and gatherings.
- Consulted with customers to determine objectives and requirements for events.
Certified Medical Assistant
Cochran Memorial Hospital
01.2012 - 11.2013
- Medical Office Management, Medical Billing & Coding, Medical Law & Ethics, Data Entry (80+wpm) Bookkeeping & Filing, Taking Patient Vitals, Blood Draws, Injections, Patient Scheduling, CLIA Testing, Patient education
- HIPPA & JCAHO Knowledge
- In office Procedures, Insurance verifications, Insurance claims
- Consistently praised for efficient handling of administrative duties (e.g., Answering phones, scheduling appointments, maintaining medical records, patient needs and concerns)
- Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipuncture, injections and various diagnostic procedures and ancillary tests (e.g., EKGs, immunoassays, chemistry analysis, hematology, urinalysis and sigmoidoscopies).
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collaborated with interdisciplinary teams to create comprehensive care plans tailored to individual patient needs.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
- Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Implemented improvements in workflow processes that led to increased productivity amongst staff members.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Taught patients about medications, procedures, and care plan instructions.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Prepared and administered medications to alleviate patient symptoms.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Verified patient insurance coverage and collected required co-payments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Measured patient pulse oximetry.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Implemented care and efficiency improvements to support and enhance office operations.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Measured patient spirometry.
- Followed appropriate procedures to minimize patient's exposure to radiation.
Certified Medical Assistant
Texas Tech Health Sciences Center- Family Medicine
01.2010 - 07.2012
- Medical Office Management
- Data Entry (65+ wpm) Bookkeeping & Filing
- Taking Patient Vitals, Injections
- Infection Control, Patient Education
- Performed nurse's duties and held responsibilities assisting six (6) different doctors in their four residency, as well as conducting office procedures
- Served as a Key member of interdisciplinary healthcare team as an Assistant for Doctors completing their residency, While assisting the Doctors in ensuring optimal Patient care and smooth Daily functioning of daily activities.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Collaborated with interdisciplinary teams to create comprehensive care plans tailored to individual patient needs.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
- Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Implemented improvements in workflow processes that led to increased productivity amongst staff members.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Taught patients about medications, procedures, and care plan instructions.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Prepared and administered medications to alleviate patient symptoms.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Verified patient insurance coverage and collected required co-payments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Measured patient pulse oximetry.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Implemented care and efficiency improvements to support and enhance office operations.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Measured patient spirometry.
- Followed appropriate procedures to minimize patient's exposure to radiation.
Education
Certified Medical Assistant -
Kaplan College
01.2010
Associates Degree in Applied Science -
Kaplan University Online
01.2009
Skills
- Bookkeeping & Filling
- Microsoft Word
- PowerPoint
- Excel
- Adobe Photoshop
- Impeccable Customer Service
- Market Research
- Deal Closing
- Customer Service
- Database Management
- Follow Through Ability
- Motivational and Inspirational
- Customer Support
- Analytical Thinking
- Training and Mentoring
- Product Knowledge
- Trend Analysis
- Advertising Knowledge
- Contract Negotiation
- Professional Demeanor
- Customer Needs Assessment
- Goals and Performance
- Contract Negotiations
- Adaptability
- Decision Making
- Time Management
- Relationship Building
Timeline
Administrative Assistant/Personal Assistant
Tony Langford Roofing & Construction
08.2020 - 08.2021
Account Executive
Townsquare Media, Texarkana
08.2019 - 03.2020
Regional Sales Manager/ Director of Festivals
Los Pinos Ranch Vineyard- Pittsburg, TX
06.2018 - Current
Cashier and Wait Staff
Good Time Pizza & Video- Naples TX
07.2017 - 06.2018
Crime Victim Liaison/Administrative Assistant
Naples Police Department- Volunteer
01.2017 - 05.2017
Office Manager- Festival Coordinator- Event Planner
Red Road Vineyard & Winery
08.2014 - 06.2018
Housekeeping
City Of Naples
01.2014 - 06.2017
Certified Medical Assistant
Cochran Memorial Hospital
01.2012 - 11.2013
Certified Medical Assistant
Texas Tech Health Sciences Center- Family Medicine
01.2010 - 07.2012
Certified Medical Assistant -
Kaplan College
Associates Degree in Applied Science -
Kaplan University Online
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