Summary
Overview
Work History
Education
Skills
Timeline
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Kristi Jarvie

Rochester,NY

Summary

Former stay at home mom that entered the working field. When entering back into the work field I knew i wanted to work with people daily. Now a hardworking Medical Receptionist that brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members. Always willing to learn and grow.

Overview

3
3
years of professional experience

Work History

Medical Receptionist

Gerlach Chiropractic
12.2023 - 04.2024
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Maintained current and accurate medical records for patients.
  • Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
  • Assisted in Klaser, SpineMed, and Stemwave treatments for patients.

Medical Receptionist

WellNow Urgent Care
04.2021 - 08.2021
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
  • Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
  • Assisted in maintaining a safe environment for patients and staff by following infection control protocols and reporting potential hazards.
  • Invoiced patients accurately in line with charging guidelines.

Education

Certificate of Completion - Cosmetology

Continental School of Beauty Culture - Rochester
Rochester, NY
07.2012

High School Diploma -

Greece Olympia High School
Greece , NY
06.2009

Skills

  • Front Desk Operations
  • Telephone Etiquette
  • Appointment Scheduling
  • Relationship Building
  • Patient Registration
  • Insurance Verification
  • Payment Collection
  • Workflow Optimization
  • Inpatient Care
  • Customer Service
  • Collaboration and Teamwork
  • Organization and Time Management

Timeline

Medical Receptionist

Gerlach Chiropractic
12.2023 - 04.2024

Medical Receptionist

WellNow Urgent Care
04.2021 - 08.2021

Certificate of Completion - Cosmetology

Continental School of Beauty Culture - Rochester

High School Diploma -

Greece Olympia High School

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Kristi Jarvie