Kristi Johnson
Rosemount,MN
Summary
Experienced Administrative Professional provides comprehensive administrative support to upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills.
Overview
29
29
years of professional experience
Work History
Human Resources Specialist/Front Desk Receptionist
Independent School District 196
06.2024 - Current
- Facilitate smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Facilitate smooth onboarding experiences for new hires, ensuring they felt welcomed and well-informed.
- Improve office efficiency by effectively managing internal communications and correspondence.
- Schedule, coordinate and confirm appointments and meetings.
- Deliver outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Manage high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Enhance customer satisfaction by providing efficient and professional front desk services.
- Handle sensitive customer information with confidentiality, adhering to privacy guidelines.
- Greet visitors warmly, creating positive first impression of organization.
- Sort, receive, and distribute mail correspondence between departments and personnel.
Paraprofessional
Independent School District 196
08.2023 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch or field trips, ensuring safety at all times.
- Assisted in the administration of standardized testing, ensuring accurate assessment of student performance levels.
- Fostered a positive learning environment by establishing strong rapport with students and faculty members.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
- Graded and provided feedback on assignments.
- Oversaw groups of students at school and off-site locations, maintaining optimal safety, and security.
Office Manager/Assistant
Valley Blacktopping, Inc
06.2010 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Maintained and scheduled locate requests for commerical and residential jobs
Paraprofessional
Independent School District 196
10.2020 - 06.2023
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
- Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
- Assisted in the administration of standardized testing, ensuring accurate assessment of student performance levels.
- Strengthened student literacy skills through targeted reading intervention programs tailored to individual needs.
Special Education Bus Driver
Independent School District 196
03.2019 - 10.2020
- Collaborated with teachers, administrators, and parents to provide seamless integration of transportation services within the overall educational plan.
- Facilitated smooth transitions for new students joining the route by helping them acclimate to the rules and expectations aboard the bus quickly.
- Participated in professional development opportunities related to special education transportation services, staying current with industry trends and best practices.
- Addressed any incidents of bullying or inappropriate behavior onboard the bus promptly, fostering a respectful and inclusive environment for all students.
- Performed thorough inspections of buses before each trip, ensuring optimal safety conditions for passengers at all times.
- Maintained detailed records of student information, ensuring accurate tracking of attendance, incidents, and progress reports.
- Supported students with special needs by utilizing effective communication techniques and understanding their unique requirements.
- Drafted and submitted reports detailing trips, fuel, mileage, and hours.
Instructional Clerk
Independent School District 196
09.2011 - 05.2014
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Contributed to a safe learning environment by monitoring students during lunchtime and recess periods.
- Assisted with teachers to organize classroom materials, making it easier for them to access resources when needed.
- Maintained confidentiality by securely handling sensitive information related to student grades, disciplinary actions, and personal data.
Senior Administrative Assistant
Lockheed Martin
01.1999 - 04.2003
- Improved team productivity by effectively coordinating schedules, meetings, and travel arrangements for senior executives.
- Enhanced communication within the organization by managing internal and external correspondence promptly and professionally.
- Supported project teams in achieving their goals through proactive assistance with research, data analysis, and report preparation.
- Assisted in the creation of compelling presentations for executive-level meetings using advanced PowerPoint skills.
- Reduced errors in data entry tasks due to meticulous attention to detail when inputting information into various databases and spreadsheets.
- Supported program operations by preparing and updating documents, reports and spreadsheets.
- Conducted research to assist with routine tasks and special projects.
- Provided valuable support to multiple departments, managing ad-hoc projects as needed and balancing competing priorities effectively.
- Contributed to a positive work environment by fostering strong working relationships with colleagues across departments.
- Ensured smooth daily operations by maintaining office supplies inventory and anticipating needs to avoid stock shortages or delays in projects.
- Increased accuracy of financial records with diligent tracking of expenses, budget management, and invoice processing.
Senior Level Administrative Assistant
Blue Cross Blue Shield Of Minnesota
01.1996 - 01.1999
- Supported project teams in achieving their goals through proactive assistance with research, data analysis, and report preparation.
- Offered technical support and troubleshot issues to enhance office productivity.
- Maintained personal schedule, professional calendar, and individual appointments for senior staff members.
- Contributed to a positive work environment by fostering strong working relationships with colleagues across departments.
- Collaborated closely with Human Resources to maintain accurate employee records and assist in the recruitment process for new team members.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Education
Bachelor of Arts - Communications
St. Mary's University
Skills
- Top Notch administrative support
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Google Docs
- Detail oriented
- Strong communication skills
- Team Player
Timeline
Human Resources Specialist/Front Desk Receptionist
Independent School District 196
06.2024 - Current
Paraprofessional
Independent School District 196
08.2023 - Current
Paraprofessional
Independent School District 196
10.2020 - 06.2023
Special Education Bus Driver
Independent School District 196
03.2019 - 10.2020
Instructional Clerk
Independent School District 196
09.2011 - 05.2014
Office Manager/Assistant
Valley Blacktopping, Inc
06.2010 - Current
Senior Administrative Assistant
Lockheed Martin
01.1999 - 04.2003
Senior Level Administrative Assistant
Blue Cross Blue Shield Of Minnesota
01.1996 - 01.1999
Bachelor of Arts - Communications
St. Mary's University
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