Summary
Overview
Work History
Education
Skills
Certification
Professional References
Timeline
Generic
Kristi King, MBA-HM, BSN, RN

Kristi King, MBA-HM, BSN, RN

Lake Havasu City,Arizona

Summary

RN Quality Manager with 10 years’ experience in healthcare to include 7 years with a strong background in all aspects of healthcare quality. Experience in coordinating with all levels of hospital staff and administration. Effective and creative problem-solver with ability to work under considerable pressure. Strong analytic skills with practical knowledge of how to identify key performance quality metrics to set targets for maintaining a state of compliance while identifying areas for improvement.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Manager of Quality and Infection Prevention

Havasu Regional Medical Center
Lake Havasu City, Arizona
08.2022 - Current

Active member of the Association for Professionals in Infection Control & Epidemiology (APIC)

  • Infection Prevention and Quality Manager oversight of Acute-Care Hospital, Skilled Nursing Facility, Outpatient Surgery Center, Wound Care Center, Cancer Center, Sleep Center and associated Medical Offices.
  • Ensure compliance with all accrediting and regulatory agencies through monitoring of quality improvement programs
  • Active Member of Patient Safety Quality Council, Hospitalist Committee, Environment of Care Committee, Antibiotic Stewardship, Water Management Committee, Lab Process and Skilled Nursing Quality Improvement Committee
  • Appointed Chair over the Infection Control Committee
  • Develop and implement processes and action plans to improve performance
  • Lead and provide committees with quality activities and outcome reports
  • Regulatory reporting of quality measures and tracking of compliance
  • Lead facility wide tracers to ensure regulatory compliance of OSHA, Joint Commission, federal, state and local regulation standards
  • Responsible for programs annual plans and risk assessment with actionable items for improvement
  • Maintain quality and infection prevention policies to ensure up to date evidence-based practice guidelines
  • Monitor and operate daily, weekly, and monthly activities of the infection prevention program to include surveillance, isolation adherence, micro reviews, device utilization, tracking and reporting at the county and state level
  • Compile and interpret surveillance data among patients, staff, and providers
  • Assist and lead Command Center for facility surveys
  • Responsible for organizing and operating the Fit Test Program
  • Assist in vaccination clinics
  • Tracking and reporting of vaccination status to CDC/NHSN

Cardiovascular Quality Coordinator and Recovery Lead

Havasu Regional Medical Center
Lake Havasu City, Arizona
09.2018 - 08.2022
  • Facilitate collaboration to ensure quality improvement disease prevention and health promotion related to cardiovascular disease process
  • Responsible for compliance of Chest Pain and Cath Lab Accreditations through the ACC and maintaining hospital recognition of being a Cardiac Receiving Center by the Arizona Department of Health Services and Arizona Registry
  • Chest Pain Coordinator for the Chest Pain Accreditation
  • Responsible for and overseas data abstraction for cardiovascular registries
  • Registry site manager for the following registries: CathPCI, ICD, STS, Chest Pain, AZ Share
  • Develop and maintain registry dashboards, track and trend data for compliance with quality metrics and determine benchmark standards
  • Perform quality assurance studies and performance improvement projects related to cardiovascular and quality registries
  • Lead monthly department and accreditation meetings, reporting of data metrics and dashboards, discuss trends and implementation of action plans
  • Provided Cath Lab and chest pain education at new hire orientation
  • Provide direct patient care in the post operative phase for Cath Lab in accordance with standards of practice of a Registered Nurse
  • Interim managerial duties.

Quality Coordinator

Havasu Regional Medical Center
Lake Havasu City, Arizona
07.2017 - 09.2018
  • Responsible for data abstraction and reporting for CMS Core Measures
  • Work with Directors, Staff, and Physicians on process improvements, education, and documentation compliance
  • Review medical records for physician documentation accuracy in compliance with quality measure indicators and Ongoing Professional Practice Evaluation (OPPE) as required by Medical Staff Bylaws and the Joint Commission Regulations
  • Lead Harms Collaborative to include drilling down, tracking, and trending harms
  • Presenting drilldowns to the multidisciplinary team of Physicians, Coders, CMO, CNO, CFO, and Risk Management
  • Management of Complaints and Grievances in compliance with The Joint Commission Regulations
  • Collaborate with Unit Management, Physicians, CMO, CFO, and CEO for resolution of grievances
  • Oversee Safety Incident Management (SIM) occurrence reports, delegate tasks, and ensure accuracy of completion
  • Participate and lead tracers for facility-wide survey readiness
  • Assist and lead Command Center for facility surveys
  • Report of data at facility-wide meetings to include Hospitalist Meetings, Patient Safety and Quality Council, Harms Collaborative and Grievance Committee.

RN, Team Lead, Medical-Surgical/Telemetry/Orthopedics (Team Lead, Safety Champion)

Havasu Regional Medical Center
Lake Havasu City, Arizona
06.2015 - 07.2017
  • Deliver patient-centered care, promote health and wellness, and assist in patient recovery
  • Provide education related to disease processes and diagnosis, perform physical exams, and administer medications as appropriate
  • Coordinated staff assignments and patient placement, provided leadership, guidance, and support, precepted and oriented new staff
  • Collaborate with physicians and the multidisciplinary team to assure patient safety and continuity of care
  • Promote safety initiatives and encourage the use of learning boards and track resolutions
  • Lead performance improvement huddles
  • Coordinate and participate in mock codes and drills.

Nurse Extern

Havasu Regional Medical Center
Lake Havasu City, Arizona
08.2014 - 06.2015
  • Work alongside the Registered Nurse to acquire the clinical skills needed to be a successful RN providing safe patient-centered care.

Education

Master of Business Administration - Healthcare Management

Western Governors University
Salt Lake City, Utah
01-2023

Bachelor of Science in Nursing -

Western Governors University
Salt Lake City, Utah
01-2020

Associates of Science in Nursing -

Mohave Community College
Lake Havasu City, Arizona
01-2015

Skills

  • Quality Management
  • Adaptability and Flexibility
  • Professional Demeanor
  • Organizational Skills
  • Surveillance
  • Data Collection
  • Infection Control
  • Policies Development
  • Regulatory Compliance
  • Operations Management

Certification

Arizona, #193814, Registered Nurse

Professional References

Upon Request

Timeline

Manager of Quality and Infection Prevention

Havasu Regional Medical Center
08.2022 - Current

Cardiovascular Quality Coordinator and Recovery Lead

Havasu Regional Medical Center
09.2018 - 08.2022

Quality Coordinator

Havasu Regional Medical Center
07.2017 - 09.2018

RN, Team Lead, Medical-Surgical/Telemetry/Orthopedics (Team Lead, Safety Champion)

Havasu Regional Medical Center
06.2015 - 07.2017

Nurse Extern

Havasu Regional Medical Center
08.2014 - 06.2015

Master of Business Administration - Healthcare Management

Western Governors University

Bachelor of Science in Nursing -

Western Governors University

Associates of Science in Nursing -

Mohave Community College
Kristi King, MBA-HM, BSN, RN