Summary
Overview
Work History
Education
Skills
Timeline
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Kristi Kirkwood

Frisco,TX

Summary

Friendly Service Advocate with extensive customer follow-up experience to reach mutually satisfactory resolutions. Committed to improving customer satisfaction by constantly pursuing new ways to improve customer service. Adept at troubleshooting problems with customers professionally and emphatically. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Guest Service Representative

Target
08.2021 - Current
  • Resolved guest complaints and discrepancies in prompt and courteous manner.
  • Welcomed guests on arrival, displaying professional and friendly approach.
  • Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Collaborated with team members to handle guest requirements from check-in through check-out.
  • Maintained high level of professionalism and discretion when dealing with guests.

Education

Associate of Applied Science -

Collin County Community College District
Plano, TX
05.2025

Associate of Applied Science -

Richland Collegiate High School
Dallas, TX
05.2023

Skills

  • Fast learner
  • Personable
  • Eager
  • Amazing critical thinking skills
  • Leadership
  • Problem-solver
  • Resilience
  • Self-discipline
  • Creativity
  • Growth mindset
  • Organized
  • Time management
  • Adaptability
  • Grit

Timeline

Guest Service Representative

Target
08.2021 - Current

Associate of Applied Science -

Collin County Community College District

Associate of Applied Science -

Richland Collegiate High School

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Kristi Kirkwood