Kristi Demay
Farmington,MI
Summary
Registered Medical Assistant with experience in primary care and urgent care settings. Skilled in patient preparation, clinical procedures, lab operations, and documentation using electronic health records. Known for providing compassionate patient care and seamless coordination with medical staff. Previous roles resulted in improved office efficiency and heightened patient satisfaction.
Overview
13
13
years of professional experience
Work History
Registered Medical Assistant
Trinity Health Urgent Care
Livonia, MI
01.2015 - Current
- Triaged patients and collected vital signs at Trinity Health Urgent Care.
- Documented patient histories and visit notes in electronic health records.
- Prepared exam rooms and maintained clinical supplies for urgent care visits.
- Assisted providers with injections, splinting, and minor procedure support.
- Performed EKGs, urine testing, and specimen collection using clinic protocols.
- Communicated discharge instructions and follow-up guidance to patients and families.
- Maintained clinical records according to HIPAA regulations.
- Assisted physicians in exams, treatments, and procedures.
- Requested and stocked medical supplies to maintain optimal inventory levels in the clinic.
- Collected specimens for laboratory testing according to accepted standards.
- Administered injections under direct supervision of a physician or nurse practitioner.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Performed patient assessments, including vital signs and medical history documentation.
- Prepared laboratory specimens for analysis and organized lab results.
- Maintained confidentiality of patient information in accordance with HIPAA regulations.
- Relayed patient messages to physicians regarding concerns, condition updates, or refill requests to facilitate timely treatment.
- Participated in team meetings to enhance workflows and support better patient outcomes.
Medical Assistant
Nova Medica Dr Nassar Taghavi
Livonia, MI
05.2013 - 01.2015
- Triaged patients and collected vital signs at Trinity Health Urgent Care.
- Documented patient histories and visit notes in electronic health records.
- Prepared exam rooms and maintained clinical supplies for urgent care visits.
Education
Registered Medical Assistant - Medical Assisting
Ross Medical Education Center
Canton , MISkills
- Vital signs
- Patient assessments
- Epic charting
- Injection administration
- Specimen collection
- Laboratory specimen collection
- Urgent care operations
- HIPAA compliance
- Emergency response preparedness
- First aid and CPR
- Wound care assistance
- Patient communication
- Attention to detail
- Inventory management
- Vital signs monitoring
Timeline
Registered Medical Assistant
Trinity Health Urgent Care
01.2015 - Current
Medical Assistant
Nova Medica Dr Nassar Taghavi
05.2013 - 01.2015
Registered Medical Assistant - Medical Assisting
Ross Medical Education Center