Kristi Kreger
Chalmette,LA
Summary
Well-organized Dental Office Manager focused on creating strategies and business models to align with business initiatives. Highly motivated fast learner. Dependable with superior work ethic and dedication to high quality of services.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Dental Office Manager
Louisiana Dental Center
New Orleans, LA
03.2022 - Current
- Managed the entire office.
- Staying ahead of Dentrix and Edge Aging Reports.
- Completed employee, doctor, and hygienist payrolls in ADP.
- Maintained patient records, scheduled appointments, and handled billing inquiries.
- Ensured accurate data entry of patient information into the office management system.
- Managed all front desk operations, including phone calls and customer service inquiries.
- Ran all daily reports to ensure balancing daily and correcting any errors
- Provided guidance to staff on insurance coverage and payment options for patients.
- Assisted in training new employees on office policies and procedures related to dental services.
- Implemented strategies to improve efficiency in the day-to-day operations of the office.
- Performed financial analysis to identify areas of cost savings or revenue enhancement opportunities.
Treatment Plan Coordinator
Louisiana Dental Center-Chalmette
Chalmette, LA
12.2020 - 03.2022
- Ordering all dental supplies.
- Worked with vendor representatives to find the best deals.
- Helped manager work aging report
- Monitored and managed schedule and work flow
- Managed all lab cases.
- Reviewed patient records to develop individualized treatment plans and goals.
- Developed resources for patients to use in between appointments.
- Collaborated with clinicians to ensure continuity of care throughout the treatment process.
Dental Assistant
Exceptional Dental- Mid City
New Orleans, LA
08.2019 - 11.2020
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Prepared dental materials, such as composite resin, impression material, performing scans, and cements, for use by the dentist.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Assisted in oral surgery procedures
- Maintained a neat, clean and organized environment throughout the office.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
Dental Assistant & Front Desk Receptionist
Louisiana Dental Center
Chalmette, LA
01.2014 - 08.2019
- Some of my time was spent traveling to several of our other locations to assist the doctor when performing IV sedation, wisdom teeth removal, and implant placements.
- Answered phone calls, scheduled patients, submitted pre-authorizations, submitted claims.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Prepared dental materials for all general dentistry procedures.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Took digital X-rays of teeth using radiographic equipment.
- Sterilized instruments according to established guidelines and protocols.
Waitress
Brewster's
Chalmette , LA
02.2009 - 09.2016
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
Education
Dental Assisting Diploma - Dental Assisting Diploma
Blue Cliff College
Metairie, LA01-2013
High School Diploma -
Chalmette High School
Chalmette 05-2008
Skills
- Schedule Management
- HIPAA Compliance
- Payment plans
- Infection Control
- Employee Training
- Office meetings
- Regulatory Requirements
- Workflow Coordination
- Budget Management
- Insurance Billing
- Office Administration
- Inventory Management
- Treatment Planning
- Patient Scheduling
- Resolving payroll problems
- Bookkeeping skills
- Payroll Processing
Certification
- E.D.D.A
- CPR
Refrences
- Nicole Liccardi (504) 312-2370
- Rachel Villarreal (985) 718-2459
- Jennifer Maher (504) 6679-8578
Timeline
Dental Office Manager
Louisiana Dental Center
03.2022 - Current
Treatment Plan Coordinator
Louisiana Dental Center-Chalmette
12.2020 - 03.2022
Dental Assistant
Exceptional Dental- Mid City
08.2019 - 11.2020
Dental Assistant & Front Desk Receptionist
Louisiana Dental Center
01.2014 - 08.2019
Waitress
Brewster's
02.2009 - 09.2016
Dental Assisting Diploma - Dental Assisting Diploma
Blue Cliff College
High School Diploma -
Chalmette High School
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