Kristi Lankford

Manage operations of 3 operating room suites, 1 procedure room, ambulatory endscopy center, and sterile processing department. Monitor surgical team performance, provid feedback, and conduct regular training sessions to improve quality of service. Participates in meetings with hospital administration to discuss operational needs within the department. Develop and implement departmental policies and procedures to ensure compliance with regulatory standards. Assist with budgeting activities by monitoring supply costs and utilization patterns. Facilitate communication between physicians, nurses, technicians, administrative personnel and other departments throughout the hospital. Coordinate surgery scheduling for multiple operating rooms and managed staff assignments accordingly. Collaborate with surgeons, anesthesiologists, nurses and other healthcare professionals to coordinate patient care services. Evaluate current practices in the surgical suite and identified areas for improvement in efficiency, safety, and cost reduction. Prepares monthly reports summarizing key metrics such as patient throughput times, staffing levels. Ensures compliance with applicable local, state and federal regulations regarding sterile processing operations. Manages and coordinates the daily operations of a sterile processing department, including scheduling staff and assigning duties. Provides guidance to team members on how to effectively use sterilization equipment and techniques. Maintain accurate records of all sterility processes performed by monitoring logs and tracking systems. Perform quality assurance checks to ensure that all instruments were properly sterilized and maintained. Conduct regular training sessions to ensure personnel are up-to-date on best practices in sterile processing.

Manage 8 bed LDRP unit and Outpatient Infusion unit. Collaborate with staff to maximize patient satisfaction and streamline processes to improve patient care. Assign tasks to nurses to fit skill levels and maximize team performance. Recruit and hire qualified candidates to fill open positions. Assist with onboarding and training new RN's and students. Create education opportunities to enhance knowledge of best evidence-based practices, resulting in improved patient outcomes. Review and submit data for quality review. Participate in quality committee and professional governance. Review labor productivity and manage according to census.

Developed and adapted individualized treatment plans according to patient recovery goals. Helped patients navigate healthcare system and care options by educating on relevant subject areas and answering questions throughout treatment process. Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns. Coordinated care with physicians and other clinical disciplines to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services. Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues. Provide resources for social and financial needs.

Assisted with quality metrics and data for ambulatory clinics. Worked collaboratively with providers to deliver high-quality, value based care to support ACO expectations.

Assessment of laboring mothers, monitored vital signs, maternal/fetal monitoring during labor, manual pelvic assessment of progression of labor, assist in delivery of newborn, assist in resuscitation of newborn if indicated, prepped for C-sections, assis with C-sections. Newborn assessment, vital signs, height, weight, performed hearing screens, administered vaccinations, education to new mother regarding newborn. Provided postpartum care, assisted with breastfeeding, thorough education in breastfeeding, thorough education and instructions for postpartum care for vaginal and C-section delivery.

Ensures quality by understanding ACO standards, educating staff on appropriate documentation and billing, and reports progress of annual ACO goals on a weekly basis. Utilizes EMR and dashboards to complete chart audits to ensure compliance with Joint Commission and RHC standards. Manages clinical staff, leads recruiting and hiring, on-boarding new employees, manages employee review process and ensured compliance with state and federal regulations. Acts as the clinical leader who oversees the performance, daily clinical operations, programs, and activities of clinical staff.

Coordinated multidisciplinary care to ensure optimal outcomes, managed chemotherapy schedules, and help navigate patients in two satellite clinics. Provided palliative care in outpatient settings ranging from assessment to development and implementation of care plans. Phone triage and schedule appropriate interventions. Assess chemotherapy side effects. Coordinated medications through specialty pharmacies. Simultaneously use two different EMR’s, Cerner and Varian, to manage and document patient care.

Deliver high-quality and compassionate care to patients with oncology and hematology diagnosis. Provides education, chemotherapy treatments, IV therapy, blood transfusions, venipuncture and central line care, and assessment/management of side effects of chemotherapy. Assisted in implementation of new EMR and maintain continuity of care using two EMR's for the benefit of patient care. Supervisor of staff of 4 RN's, manage schedule, staff meetings, achieved departmental goals and objectives by instituting new processes and standards for out-patient care.

ICU: Delivered total care to high acuity patients in a 6 bed critical care unit. Performed thorough assessments, monitored vital signs/heart rhythms, administered medications, accurately documented all elements of nursing assessment, treatments, medication, discharge instructions and follow-up care.

Pre-op: Interviewed patients to obtain medical information, measured vital signs, weight and height, started IV's, set up hemodynamic lines, administered medications, documented all care in electronic medical record.

OR: Pt advocate, assist anesthesia during induction of sedation and/or emergent situations, positioned patients according to type of surgery, prepped surgical site, oversee use of instruments and supplies during surgery, responsible for instrument count, transfer patient to PACU, document all care in electronic medical record.

PACU: Thorough assessment of patient after surgery, monitored vital signs and heart rhythms, managed pain, review post-op orders, transfer patient to post-op unit. Document all care in electronic medical record.

Chemotherapy: Start IV's or manage central line, administer chemotherapy treatments, blood transfusions, manage side effects of treatments. Participated in design of new outpatient chemotherapy unit. Assisted in implementation and education of Cerner EMR for outpatient infusion.

Labor & Delivery: Assessment of laboring mothers, monitored vital signs, maternal/fetal monitoring, manual pelvic assessment of progression of labor, assist in delivery of newborn. Circulate C-sections. Newborn assessment, hearing screens, administer vaccines, assist with breastfeeding. Delivery of thorough post-partum and newborn education.