My objective is to become associated with a company where I can utilize my skills and gain further experience while enhancing the company's productivity and reputation. Strengths I have been trained and completed multiple courses: Time Management Managing Change Recognizing and Preventing Workplace Violence Supervisor Anti-Harassment Diversity: Skills for Collaboration I am a problem solver. I find alternative, more efficient ways of completing tasks. I have management experience. I am extremely organized. I share and teach my tools for success. I am an honest and fair person. I am approachable with any issue. I have the respect of my peers and respect them the same. I am always on time with any project given to me.
Hi, I’m
KRISTI LARSON
San Angelo,TX
Summary
Overview
26
years of professional experience
Work History
SOUTHSIDE ANIMAL HOSPITAL
Surgical/Hospital Veterinary Technician
09.2017 - Current
Job overview
- Treating and caring for up to 12 hospital patients at a time
- Discussing diagnostics and financials with owners
- Matching controlled drugs to legal books
- Entering surgery and hospital charges
- Surgery intake
- Established Diagnostic Lab Liaison
- Organized and detail-oriented with a strong work ethic
CONCHO VALLEY VETERINARY EMERGENCY ASSOCIATION
ER Veterinary Technician
10.2015 - 08.2017
Job overview
- Monitored hospitalized patients overnight
- Administering medications to critical patients
- Assisted 15 different Veterinarians with individual care practices
- Assisted in surgery
SHIRLEY FLORAL
Sales Manager
09.2014 - 02.2015
Job overview
- Maintained overtime percentages
- Made deposits weekly
- Process house account statements and ensured payment
- Report and log cash expenses, credit card expenses, and direct floral transactions
- Scheduling
- Handled customer relations issues, enabling quick resolution, and client satisfaction
- Recruited and hired top-level talent to add value and expertise to sales department
ACCOUNT CONTROL TECHNOLOGY
Team Lead
01.2011 - 07.2014
Job overview
- Promoted to Team Lead April 2013; Promoted to Production Leader February 2012
- Innovated Quality Evaluator
- Coach and guide Collection Specialists to reach above their goals
- Strategized daily Plan of Action
- Top Performer in June, Sept and Nov of 2011; June, Aug and Dec of 2012; and Feb and March of 2013
- Received Leadership Award in June and Dec of 2013
- Awarded Mrs. Department of Education
- Coached team members in techniques necessary to complete job tasks
- Trained new team members by relaying information on company procedures and safety requirements
CHILI'S BAR AND GRILL
Key Manager, Head Bartender
09.2002 - 10.2010
Job overview
- Trained and managed new employees
- Maintained bar inventory weekly
- TABC and SAFE certified
- Closed out cash register and prepared cashier report at close of business
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines
- Followed alcohol awareness procedures for preventing excessive guest intoxication
- Developed professional relationships to improve retention of key customers
- Followed strict recipes and drink measurements to minimize product used
LOGAN'S ROADHOUSE
Bartender
10.2000 - 09.2002
Job overview
- Trained new employees for servers or bartenders
- Maintained bar inventory
- TABC certified
- Adhered to state laws regarding alcoholic beverage services and customer regulations
- Served high customer volumes during special events, nights, and weekends
- Upsold menu items to customers, driving up per sale revenues and maximizing profits
CHICK-FIL-A
Team Leader
04.1997 - 10.2000
Job overview
- Store wide inventory, regulated loss and gain
- Counted tills and made deposits
- Established open and professional relationships with team members to achieve quick resolutions for various issues
- Mentored and guided over 20 employees to foster proper completion of assigned duties
- Optimized customer experience by delivering superior services and effectively troubleshooting issues
Education
Central High SchoolSan Angelo, TX
Diploma
University Overview
Angelo State UniversitySan Angelo, TX
University Overview
Biochemistry Major w/ Calculus Minor
Skills
- Self-motivated and fast learner
- Excellent communication and customer satisfaction skills
- ImproMed and DVM Manager systems
- File and Records Management
- Excel, Power Point, Microsoft Outlook, Microsoft Word, Microsoft Office
- Client Education
- Reliable and Responsible
- Direct Sales
- Profit and Revenue-Generating Strategies
- Equipment Maintenance
- Critical Thinking
- Teamwork and Collaboration
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Never ruin an apology with an excuse
Timeline
Surgical/Hospital Veterinary Technician
SOUTHSIDE ANIMAL HOSPITAL
09.2017 - Current
ER Veterinary Technician
CONCHO VALLEY VETERINARY EMERGENCY ASSOCIATION
10.2015 - 08.2017
Sales Manager
SHIRLEY FLORAL
09.2014 - 02.2015
Team Lead
ACCOUNT CONTROL TECHNOLOGY
01.2011 - 07.2014
Key Manager, Head Bartender
CHILI'S BAR AND GRILL
09.2002 - 10.2010
Bartender
LOGAN'S ROADHOUSE
10.2000 - 09.2002
Team Leader
CHICK-FIL-A
04.1997 - 10.2000
Central High School
Diploma
Angelo State University
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