Kristi Leeper
Norwalk,IA
Summary
Organized Office Manager with over 21 years of experience in the dental field. Prioritize financial coordinator and multitask effectively to achieve office goals. Efficient and detail-oriented team player with expertise in the dental field. Offering these skills with a strong, honest, energetic work ethic.
Overview
20
20
years of professional experience
Work History
Office Manager
Jones Family Dental
Norwalk, IA
03.2019 - Current
- Supervised and led team of dental hygienists and support staff of 7.
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Maintained accurate, current and compliant financial records by monitoring and addressing variances.
- Supervised and guided new employees on office needs and responded quickly to questions, which improved understanding of job responsibilities.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using Dentrix software.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Established and updated work schedules to account for changing staff levels and expected workloads.
Financial Coordinator
Westgate Dental
Windsor Heights, IA
01.2002 - 03.2019
- Answered questions over phone and in-person regarding billing, scheduling and treatment.
- Contacted insurance carriers to discuss policies and individual patient benefits.
- Created and distributed reports on internal and external finances, audits and budgets.
- Completed journal entries, reconciliations and account analysis to prepare quarterly financial documents and general account management.
- Submitted claims to insurance companies on same day as patient treatment.
- Entered all important data with exceptional accuracy into company's system using Dentrix.
- Explained insurance benefits to patients at busy office, including fees and procedures.
- Followed up with delinquent accounts to obtain funds and reduce aging balances.
- Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing and sales tax returns.
Education
Associate of Arts - Office Technology
DMACC
Des Moines, IA04.1995
High School Diploma -
Norwalk High School
Norwalk, IA05.1993
Skills
- Documentation and control
- Workflow planning
- Relationship building
- Account Reconciliation
Timeline
Office Manager
Jones Family Dental
03.2019 - Current
Financial Coordinator
Westgate Dental
01.2002 - 03.2019
Associate of Arts - Office Technology
DMACC
High School Diploma -
Norwalk High School
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