Kristi Lenehan
Killeen,TX
Summary
Salesforce specialist skilled in optimizing CRM systems to drive business efficiency. Adept at managing integrations, automating processes, and enhancing user experience. Strong problem-solving abilities, effective communication skills, and commitment to continuous improvement. Team oriented, loyal, independent, responsible and eager to learn. Driven, technically competent, detail oriented and a strategic thinker.
Overview
12
12
years of professional experience
Work History
Salesforce Administrator/Project Coordinator/Pricing Manager
Waterboy Graphics
09.2017 - Current
- Subject Matter Expert (SME) on Salesforce Administration and company operations
- Sole resource for Salesforce administration; serves as the go-to expert for troubleshooting, resolving technical issues promptly and effectively, providing exceptional support to Salesforce users
- Configure and customize Salesforce objects, fields, workflows, validation rules, reports, templates and page layouts to support business needs
- Liaise between departments to facilitate communication and keep appropriate parties updated on project developments.
- Prepare detailed and accurate cost estimates for projects, ensuring competitive and profitable pricing
- Collaborate with sales, procurement, and production teams to assess material costs, labor, and timelines
- Manage competing demands and professionally adapt to frequent change, delays and unexpected events.
- Manage the end-to-end outsourcing process, ensuring cost effective goods and services
- Lead project documentation efforts, ensuring accurate and timely updates are accessible, significantly reducing information gaps.
- Conduct competitor analysis to identify opportunities for competitive advantage through innovative pricing tactics.
- Provide training and material knowledge support for sales staff, co-workers, customers and partners
- Identify underperforming products/services within the portfolio, recommending strategic changes or discontinuation as needed.
- Reduced operational costs by identifying inefficiencies in antiquated pricing system and processes.
- Orchestrate onboarding of new team members, ensuring seamless integration into project workflows and culture
- Support organizational growth by configuring scalable solutions within Salesforce.
Operations Administrative Assistant
American Constructors
07.2021 - 03.2022
- Maintained a safe work environment by coordinating necessary safety meetings, trainings, and inspections for all onsite personnel.
- Enhanced project efficiency by providing administrative support to construction management teams.
- Consistently updated project documentation, contracts, permits, and compliance records to ensure regulatory adherence
- Facilitated efficient subcontractor coordination by managing correspondence, scheduling meetings, and distributing pertinent information as needed.
- Ensured job site safety documentation and compliance with OSHA and company policies
- Utilized Bluebeam, Timberline/Timberscan Construction Management Software/Applications to efficiently track project data
Office Manager
Star Operations, Inc.
09.2016 - 07.2017
- Developed daily work schedules for employees, ensuring smooth workflow and administrative efficiency
- Handled payroll processing, and budget tracking to support financial operations
- Submitted material requisitions and documentation of material procurement activities
- Established working relationships with contractors through effective communication
- Conducted applicant pre-screening, new hire orientation and safety meetings
- Maintained superior organization of employee and company files
Administrative Assistant
C-Miles Construction
04.2013 - 07.2016
- Assisted in overseeing the daily operations of three separate companies
- Provided technical support with all Microsoft Office applications for peers
- Dispatched drivers using effective rotational assignments for hauling, trash service and container deliveries
- Learned multiple software programs necessary for multiple positions through dedicated self-learning process
- Provided utmost flexibility to serve in multiple facets within the organization
- Created and maintained Access database which facilitated improved vehicle maintenance records and proper documentation in accordance with Florida DOT standards
- Assisted with customer service needs, account payments and collections
Education
Master Of Arts - Theology
Revive Christian University
KilleenBachelor of Arts - Theology And Biblical Studies
Destiny Bible University
Killeen, TX05.2020
Skills
- Salesforce Administration
- Quoting and Procurement
- Digital Competence
- Microsoft Productivity Tools
- Verbal Communication
- Written Communication
- Systems Support Coordination
- Goal-Oriented
- Team Player
- Customer Relationship Strategies
- Independent Worker
- Operations Management
- Teamwork
- Collaboration
- Customer Relationship Management (CRM)
Timeline
Operations Administrative Assistant
American Constructors
07.2021 - 03.2022
Salesforce Administrator/Project Coordinator/Pricing Manager
Waterboy Graphics
09.2017 - Current
Office Manager
Star Operations, Inc.
09.2016 - 07.2017
Administrative Assistant
C-Miles Construction
04.2013 - 07.2016
Bachelor of Arts - Theology And Biblical Studies
Destiny Bible University
Master Of Arts - Theology
Revive Christian University
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