Summary

Overview

Work History

Education

Skills

Timeline

Kristi Lenehan

Killeen,TX

Summary

Salesforce specialist skilled in optimizing CRM systems to drive business efficiency. Adept at managing integrations, automating processes, and enhancing user experience. Strong problem-solving abilities, effective communication skills, and commitment to continuous improvement. Team oriented, loyal, independent, responsible and eager to learn. Driven, technically competent, detail oriented and a strategic thinker.

Overview

years of professional experience

Work History

Salesforce Administrator/Project Coordinator/Pricing Manager

Waterboy Graphics

Georgetown, TX

09.2017 - Current

Subject Matter Expert (SME) on Salesforce Administration and company operations
Sole resource for Salesforce administration; serves as the go-to expert for troubleshooting, resolving technical issues promptly and effectively, providing exceptional support to Salesforce users
Configure and customize Salesforce objects, fields, workflows, validation rules, reports, templates and page layouts to support business needs
Liaise between departments to facilitate communication and keep appropriate parties updated on project developments.
Prepare detailed and accurate cost estimates for projects, ensuring competitive and profitable pricing
Collaborate with sales, procurement, and production teams to assess material costs, labor, and timelines
Manage competing demands and professionally adapt to frequent change, delays and unexpected events.
Manage the end-to-end outsourcing process, ensuring cost effective goods and services
Lead project documentation efforts, ensuring accurate and timely updates are accessible, significantly reducing information gaps.
Conduct competitor analysis to identify opportunities for competitive advantage through innovative pricing tactics.
Provide training and material knowledge support for sales staff, co-workers, customers and partners
Identify underperforming products/services within the portfolio, recommending strategic changes or discontinuation as needed.
Reduced operational costs by identifying inefficiencies in antiquated pricing system and processes.
Orchestrate onboarding of new team members, ensuring seamless integration into project workflows and culture
Support organizational growth by configuring scalable solutions within Salesforce.

Operations Administrative Assistant

American Constructors

Killeen, TX

07.2021 - 03.2022

Maintained a safe work environment by coordinating necessary safety meetings, trainings, and inspections for all onsite personnel.
Enhanced project efficiency by providing administrative support to construction management teams.
Consistently updated project documentation, contracts, permits, and compliance records to ensure regulatory adherence
Facilitated efficient subcontractor coordination by managing correspondence, scheduling meetings, and distributing pertinent information as needed.
Ensured job site safety documentation and compliance with OSHA and company policies
Utilized Bluebeam, Timberline/Timberscan Construction Management Software/Applications to efficiently track project data

Office Manager

Star Operations, Inc.

Temple, TX

09.2016 - 07.2017

Developed daily work schedules for employees, ensuring smooth workflow and administrative efficiency
Handled payroll processing, and budget tracking to support financial operations
Submitted material requisitions and documentation of material procurement activities
Established working relationships with contractors through effective communication
Conducted applicant pre-screening, new hire orientation and safety meetings
Maintained superior organization of employee and company files

Administrative Assistant

C-Miles Construction

Panama City, FL

04.2013 - 07.2016

Assisted in overseeing the daily operations of three separate companies
Provided technical support with all Microsoft Office applications for peers
Dispatched drivers using effective rotational assignments for hauling, trash service and container deliveries
Learned multiple software programs necessary for multiple positions through dedicated self-learning process
Provided utmost flexibility to serve in multiple facets within the organization
Created and maintained Access database which facilitated improved vehicle maintenance records and proper documentation in accordance with Florida DOT standards
Assisted with customer service needs, account payments and collections