KRISTI LEVOY
Kailua,HI
Summary
Proactive and results-driven Human Resources Professional with 6+ years of experience in recruitment, employee relations, onboarding, and HR process improvement. Skilled in partnering with managers, guiding policy compliance, and fostering employee engagement in both fast-paced and highly regulated environments. Adept at balancing people-first service with operational efficiency, reducing time-to-hire, improving onboarding experiences, and building trust across diverse teams. Eager to leverage federal HR expertise and a strong foundation in organizational psychology to deliver impactful HR solutions at Pearson Education Group.
Overview
17
17
years of professional experience
Work History
Human Resources Specialist
Federal Emergency Management Agency
O’ahu, HI
03.2019 - 03.2025
- Managed full-cycle recruitment for up to 50 positions/month, reducing average time-to-hire to 28 days while maintaining 100% compliance with federal hiring standards.
- Partnered with managers to assess workforce needs, advise on hiring strategies, and align staffing decisions with mission objectives.
- Designed and delivered targeted training programs to improve employee competencies and foster a culture of continuous learning.
- Served as a primary point of contact for HR policy guidance, employee concerns, and grievance procedures—promoting a transparent and responsive workplace.
- Streamlined onboarding processes, improving new hire readiness and documentation compliance.
- Created standardized recruitment metrics and reporting templates, enabling data-driven staffing decisions.
- Troubleshot ATS issues, improving system efficiency and candidate experience.
Human Resources Associate
Congressional Budget Office
Washington, DC
10.2018 - 03.2019
- Consulted with managers to define hiring needs, develop job descriptions, and determine compensation for temporary and permanent roles.
- Led resume workshops for 100+ job seekers, improving application quality and interview readiness.
- Coordinated recruitment outreach, including postings on USAJobs, Handshake, and partner platforms.
- Managed event logistics for benefits seminars and training sessions, optimizing attendance and engagement.
Admissions Specialist
American Public University System
Charles Town, WV
06.2013 - 06.2016
- Guided prospective students from inquiry through enrollment, contributing to recruitment and retention goals.
- Implemented onboarding improvements informed by data analysis, resulting in increased retention.
- Trained and mentored new hires, serving as Head Mentor for the enrollment division.
- Leveraged Salesforce to track applicant progress and optimize recruitment workflows.
Customer Service Representative
City National Bank
Charles Town, WV
06.2008 - 05.2010
- Delivered high-quality client support, resolving inquiries and facilitating transactions in compliance with banking regulations.
- Streamlined service processes, reducing customer wait times and improving operational efficiency.
Education
MS - Industrial-Organizational Psychology
Southern New Hampshire University
Manchester, NH01.2018
BS - Psychology
American Public University System
Charles Town, WV01.2011
Skills
- Employee Relations
- Recruitment & Staffing
- Workforce Planning
- Onboarding & Training
- HR Policy & Compliance
- Performance Management
- Process Improvement
- ADP
- BambooHR
- Salesforce
- USA Staffing
- Taleo
- Microsoft Office Suite
- Stakeholder Engagement
- Change Management
- Conflict Resolution
- Coaching & Mentoring
Additional Details
Active Public Trust Clearance, Consistently praised for building trust with stakeholders and fostering collaborative environments in high-pressure, fast-paced settings.
Core Competencies
Employee Relations, Recruitment & Staffing, Workforce Planning, Onboarding & Training, HR Policy & Compliance, Performance Management, Process Improvement, ADP, BambooHR, Salesforce, USA Staffing, Taleo, Microsoft Office Suite, Stakeholder Engagement, Change Management, Conflict Resolution, Coaching & Mentoring
Timeline
Human Resources Specialist
Federal Emergency Management Agency
03.2019 - 03.2025
Human Resources Associate
Congressional Budget Office
10.2018 - 03.2019
Admissions Specialist
American Public University System
06.2013 - 06.2016
Customer Service Representative
City National Bank
06.2008 - 05.2010
MS - Industrial-Organizational Psychology
Southern New Hampshire University
BS - Psychology
American Public University System
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