Motivated individual with clerical/admin and warehouse experience brings focus on team-work and desire to expand with a growing company. Eager to learn roles and advance professionally to help team deliver goods on-time and meet high demand in fast-paced environment.
Overview
32
32
years of professional experience
Work History
Shipping and Receiving Clerk
Progroup, Randstad, FedEx, DHL, Hello Fresh
01.2010 - 01.2024
Manages the shipment and receipt of all products, materials, and supplies.
Collaborates and communicates with logistics technicians, customer service representatives, service providers, and others involved in the shipment and receipt of products.
Tracks, traces, and updates the status of incoming and outgoing shipments.
Maintains a clean, neat, and member-ready area.
Promptly unloads trucks and deliveries and sorts and stocks receivables.
Maintains an accurate log sheet of daily moves, scanning inventory, and counting accurately.
Engages with vendors and drivers with a positive attitude.
Provides additional backup support for shipping and receiving departments.
Human Resources Onboarding Navigator
Texas Health Arlington Memorial Hospital
12.2021 - 08.2023
Reviewed resumes and forwarded them to hiring managers, Scheduled interviews,
Sent offer letters to final candidate,
Sent out welcome letters once candidate accepted the position which included steps to complete onboarding task and how to schedule drug test and health screenings,
Conducted background checks,
Verified licensure and education for various healthcare professionals,
Registered final candidates in orientation and any training classes needed,
Hired candidates in the People soft and OTAC system, Sent out first week schedules, Update new hires in the I9 system
Volunteer Registration and Greeter/Screener
Texas Health Resources Community Vaccine, THR
01.2021 - 01.2022
Verify and checked in patient receiving Covid 19 vaccination, Greet/screen and keep patients moving to different stations with the clinic to keep the clinic running smoothing with little or no wait times.
Department Assistant
Texas Health Springwood Behavioral Health Hospital
06.2021 - 12.2021
Greet patients in a timely manner and get them scheduled and or checked in for mental health assessments, Notify the intake therapist of the arrival of patients, Responsible for maintaining various department schedules, visitor logs, or outpatient program lists, Uses various word processing software applications: EPIC, Microsoft Word, Excel, Outlook to manage calendars, schedule ongoing outpatient therapy group meetings.
Managed Medicare Collector
Texas Health Resources, Central Business Office
06.2018 - 06.2021
Collections Managed Medicare, Follow up on denied, under and overpayment claims through various carrier websites and phone calls, Update insurance coverage and rebill claims, Reviewed claims for coding accuracy., Researched and rectified account discrepancies., Flagged return claims and dealt with insufficient payments., Processed claims and forwarded information to Medicare, Medicaid and commercial insurance companies., Identified discrepancies and carrier issues regarding billing and reimbursements., Processed refund requests and reconciled deposit and patient collections., Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
Billing Specialist
Texas Health Resources, Central Business Office
07.2018 - 09.2019
Bill Medicare claims in Epic and Craneware, Knowledge of CC1, MUE, OCE edits, Knowledge of Medicare Billing Regulations & Compliance Investigated and resolved issues to maintain billing accuracy., Contacted insurance providers to verify insurance information and obtain billing authorization., Worked with team members and leadership to identify and develop process improvements., Managed numerous client accounts to track and collect money owed., Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections., Submitted claims to insurance companies., Performed insurance verification, pre-certification and pre-authorization., Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts., Checked claims coding for accuracy with ICD-10 standards.
OR Surgery Scheduling Specialist
Texas Health Resources THFW, Epic
01.2018 - 06.2018
Receive incoming calls from various surgeon offices to schedule surgeries in, Select the correct "card" to ensure the needed instruments & equipment are available, Update insurance and demographic information for correct billing, Cranware medical necessity checks for Medicare products
Data Integrity Specialist
Texas Health Resources
02.2009 - 01.2018
Merge duplicate medical records, Update baby names after discharge, Process patient status transfers, Correct charges in Invision, Combine Preadmit accounts, Create new accounts when necessary, Process Release of Information requests via email, fax, or CareEverywhere in EPIC, Coordinate with admissions, case management, central business office, coding and nursing, to ensure account information is correct, Maintained weekly Stock camp reports by completing duplicate account deletions and resolving issues with coding before billing deadlines, Working knowledge of Smart Merge, EPIC, 3M, AccessANYware, Tele Tracking, Invision
Billing Specialist
Texas Health Resources, Central Business Office
06.2007 - 02.2009
Corrected and rebilled commercial insurance rejections in Epremis billing system, Insurance verifications, Corrected insurance information utilizing NEBO, Updated Medicaid newborn recipient numbers using all Medicaid websites
Provider Service Representative
Aetna, Inc. Call Center
05.2000 - 04.2007
Assisted medical, dental and pharmacy providers with benefits, EOB, and claim processing status, Reroute pended or denied claims through an internal processing system for reconsideration, Coordinated between various levels of medical professionals, staff and management
Commercial Insurance Claims Biller
JPS HEALTH
06.1992 - 08.1995
Electronically billed and followed up on commercial insurance claims, Posted payments and denials updates in internal accounting system, Assisted patients with billing questions over the phone and walk ins
Education
Certificate -
Arlington Court Reporting College
Diploma - General
Green B Trimble Tech High School
Fort Worth, TX
05.1992
Skills
Patient Inquiries
Medical Billing and Collections
Patient Data Management Systems
Computerized Maintenance Management Systems
Document Scanning
Medical Release of Information ROI
Accounts Payable and Accounts Receivable
Data Integrity
New hire orientation
HIPAA Compliance
Medical Record Safeguarding
Insurance Eligibility
Order Picking
Freight Labeling
Assembly and Production
Inventory Management
Shipment Tracking
Safety Procedures
Invoice Reconciliation
Inspection and Quality Control
Shipping and Receiving
Package Handling
Inventory Software
Shipping Documentation
Material Handling Equipment
Packing Equipment Operation
Warehouse Software Systems
Pallet Jack Use
Quality Control
Order Processing
Receiving Procedures
Delivery Scheduling
Invoice Preparation
Data Documentation
Package Preparation
Materials Inspection
Timeline
Human Resources Onboarding Navigator
Texas Health Arlington Memorial Hospital
12.2021 - 08.2023
Department Assistant
Texas Health Springwood Behavioral Health Hospital
06.2021 - 12.2021
Volunteer Registration and Greeter/Screener
Texas Health Resources Community Vaccine, THR
01.2021 - 01.2022
Billing Specialist
Texas Health Resources, Central Business Office
07.2018 - 09.2019
Managed Medicare Collector
Texas Health Resources, Central Business Office
06.2018 - 06.2021
OR Surgery Scheduling Specialist
Texas Health Resources THFW, Epic
01.2018 - 06.2018
Shipping and Receiving Clerk
Progroup, Randstad, FedEx, DHL, Hello Fresh
01.2010 - 01.2024
Data Integrity Specialist
Texas Health Resources
02.2009 - 01.2018
Billing Specialist
Texas Health Resources, Central Business Office
06.2007 - 02.2009
Provider Service Representative
Aetna, Inc. Call Center
05.2000 - 04.2007
Commercial Insurance Claims Biller
JPS HEALTH
06.1992 - 08.1995
Certificate -
Arlington Court Reporting College
Diploma - General
Green B Trimble Tech High School
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