Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kristi Lone Wolf

Ben Lomond,CA

Summary

Proven leader in shipping and customer service, excelling at The Perfumer's Apprentice with a track record of enhancing shipping efficiency and reducing errors by implementing quality controls. Skilled in shipment verification and problem-solving, I significantly improved team productivity and customer satisfaction. Demonstrates punctuality, reliability, and effective communication, ensuring operational excellence.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Shipping Lead

The Perfumer's Apprentice
11.2010 - 08.2024
  • Ensured accurate documentation for all shipments, complying with company policies and regulatory requirements.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Implemented quality control measures for incoming shipments, minimizing damaged goods and ensuring product integrity.
  • Conducted regular audits of shipping processes, identifying areas for improvement and implementing necessary changes.
  • Streamlined shipping operations, improving team productivity and reducing overall costs.
  • Enhanced shipping efficiency by implementing new procedures and optimizing workflows.
  • Reduced shipping errors by regularly reviewing and updating inventory records.
  • Expedited urgent orders to meet customer deadlines without compromising accuracy or quality standards.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.

Waitress

Ciao Bella Act II
06.2009 - 02.2011
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.

Busser

Ciao Bella
05.2008 - 08.2008
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Collaborated with fellow bussers and servers to create an efficient flow during peak hours.

Dog Walker/ Dog Trainer

Ben Lomond Kennels
01.2003 - 08.2003
  • Provided dogs with exercise and fresh air to promote dog health.
  • Led dogs away from hazards, obstacles, and other animals to protect safety.
  • Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
  • Secured dog collars and tags before starting walks to guarantee identification in emergencies.
  • Provided dog with water for adequate hydration on longer walks.
  • Improved overall pet happiness by creating a stimulating environment during walks that encouraged exploration and playtime.
  • Ensured safety of pets during walks by adhering to leash laws and monitoring for potential hazards.

Education

High School Diploma -

White Oak High School
Ben Lomond, CA
06.2009

Skills

  • Inventory Counts
  • Packing Supervision
  • Shipment Verification
  • Shipping and receiving
  • Punctual and Reliable
  • Self-Motivated and Independent
  • Effective Communication
  • Problem-Solving

Certification

  • Hazardous Materials Certification (HazMat) - Department of Transportation (DOT).
  • Dangerous Goods Regulations (DGR) – International Air Transport Association (IATA).

Timeline

Shipping Lead

The Perfumer's Apprentice
11.2010 - 08.2024

Waitress

Ciao Bella Act II
06.2009 - 02.2011

Busser

Ciao Bella
05.2008 - 08.2008

Dog Walker/ Dog Trainer

Ben Lomond Kennels
01.2003 - 08.2003

High School Diploma -

White Oak High School

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Kristi Lone Wolf