Kristi Lowe
Atlanta,GA
Summary
Reliable operational professional bringing security, customer support, and administrative strengths to roles requiring accuracy and quick response. Work includes alarm handling, patrols, access logs, system updates, and customer issue resolution, with consistent follow-through on safety procedures and team communication.
Overview
6
6
years of professional experience
Work History
Security Officer
Tarian Group Security
07.2024 - Current
- Monitored entrances and exits to prevent unauthorized access and ensure compliance with security protocols.
- Conducted routine patrols to enforce safety and security standards across premises.
- Followed established security and safety procedures by posting orders that included enforcement of company rules, policies, and regulations.
- Responded to alarms and conducted thorough investigations to identify and address security breaches.
Warehouse Associate
Newrest ATL Catering
08.2023 - 04.2024
- Maintained productivity and accuracy in a fast-paced warehouse setting.
- Executed sanitation and compliance procedures to maintain a clean and safe warehouse environment.
- Prepared and packed food items, ensuring adherence to safety and quality standards for optimal consumer satisfaction.
- Assembled food, beverage, and snack carts for airline distribution, facilitating timely delivery to enhance customer experience.
Security Officer
Allied Universal
05.2022 - 08.2023
- Patrolled premises, including parking areas, to deter unauthorized activity and enhance safety.
- Operated CCTV systems to observe activity and support incident response.
- Documented incidents and escalated concerns to management for effective incident resolution.
- Ensured adherence to security policies for consistent safety practices.
- Trained new officers on post orders, radio use, and access control.
- Recorded employee and visitor access, maintaining accurate logs to ensure security compliance.
Customer Return Representative
Avis Budget Group
01.2022 - 07.2022
- Delivered exceptional customer service in a fast-paced environment, addressing inquiries and resolving issues promptly.
- Assisted customers with vehicle returns, ensuring a seamless and efficient process.
- Inspected vehicles for damage, fuel levels, and mileage accuracy to maintain quality standards.
- Entered and updated customer and vehicle records in company systems.
Customer Service Agent
Inns at Peachtree
02.2021 - 01.2022
- Facilitated guest check-in and check-out to ensure smooth arrival and departure experiences.
- Strengthened guest relations by promptly addressing concerns and resolving issues.
- Provided information on hotel services, amenities, and local directions to enhance guest satisfaction.
- Handled payment processing and corrected billing issues.
Education
High School Diploma -
Banneker Highschool
05-2020
Skills
- Surveillance operations
- CCTV monitoring
- Alarm response
- Safety compliance
- Data entry
- Microsoft Word and Excel
- Time management
- Team collaboration
- Problem solving
- Effective communication
- Detail orientation
- Customer support
Timeline
Security Officer
Tarian Group Security
07.2024 - Current
Warehouse Associate
Newrest ATL Catering
08.2023 - 04.2024
Security Officer
Allied Universal
05.2022 - 08.2023
Customer Return Representative
Avis Budget Group
01.2022 - 07.2022
Customer Service Agent
Inns at Peachtree
02.2021 - 01.2022
High School Diploma -
Banneker Highschool