KRISTI M. COPSON
Artis Senior Living
Wakefield,MA
16
years of professional experience
Health services professional with comprehensive experience in leading healthcare operations and enhancing patient care delivery. Known for fostering collaborative team environments and driving successful outcomes through strategic planning and resource management. Recognized for adaptability and reliability in dynamic healthcare settings, ensuring alignment with organizational goals.
Work History
Director of Health Services
9 Months- Led strategic initiatives to enhance patient care and operational efficiency across health services.
- Oversaw multidisciplinary teams, fostering collaboration to optimize health outcomes for residents.
- Developed and implemented quality improvement programs to elevate service delivery standards.
- Managed budgeting processes, aligning financial resources with organizational goals in health services.
Director of Health and Wellness
2 Years 8 Months- Oversee a staff of 50 delivering full patient-centric care in Dementia Specialized facility.
- Spearheaded nursing staff enhancements, resulting in improved delivery of high-quality patient care.
- Collaborated with medical team to enhance treatment plans and improve patient outcomes.
- Collaborated with medical team to refine treatment plans, contributing to better patient outcomes.
- Oversaw recruitment and training of nursing personnel, ensuring effective performance evaluations.
- Developed compliant nursing policies and procedures to ensure regulatory compliance.
- Conducted regular audits to ensure strict adherence to safety protocols.
- Lead in-house compliance team during EOEAI inspections resulting in 0 safety observations for the wellness office.
Instructor
4 Years- Delivered hands-on training in clinical and classroom environments.
- Designed comprehensive lesson plans for Certified Nursing Assistant training courses.
- Evaluated student performance through practical assessments and written examinations.
- Ensured compliance with state regulations and accreditation standards for training programs.
- Mentored aspiring CNAs, providing guidance on essential skills and career growth.
- Collaborated with healthcare facilities to secure clinical placements for students.
- Updated curriculum materials to align with current industry practices and standards.
License Practical Nurse
2 Years 11 Months- Supervised nursing staff to ensure adherence to clinical protocols.
- Coordinated patient care plans in collaboration with interdisciplinary healthcare teams.
- Trained and mentored new nurses in best practices and procedures.
- Developed educational materials for ongoing nurse training programs.
- Administered prescribed medications and treatments according to healthcare provider instructions.
License Practical Nurse
3 Years 11 Months- Oversaw field operations of HHA staff to ensure adherence to protocols.
- Conducted private pay nursing visits, providing essential patient care.
- Performed required patient assessments to evaluate health status.
- Educated HHA staff on best practices and operational standards.
- Trained new hires in company procedures and field expectations.
- Supervised, coordinated, and scheduled activities of field team members for efficiency.
License Practical Nurse
3 Years 11 Months- Oversaw nursing staff and certified nursing assistants on 41-bed sub-acute rehab unit.
- Administered medications and performed required patient assessments.
- Provided end-of-life care with compassion and dignity.
- Coordinated effective patient admissions, transfers, and discharges.
- Implemented infection control protocols to ensure a safe healthcare environment.
- Collaborated with physicians to develop care plans for complex cases.
- Conducted staff training sessions to enhance best practices and compliance.
License Practical Nurse
1 Year 11 Months- Lead program nurse for an adult dayhab for adults with disabilities.
- Routine duties include:
- Personal care
- Medication administration
- Nursing notes (daily, monthly quarterly, annual) for all patients
- Correspond with families and doctors regarding patient care plans
- Run safety awareness groups
Education
Wound Care Specialty Certification
Certificate of Practical Nursing
High School Diploma
Certified Dementia Practioner
Certified Alzheimer's Disease And Dementia Care Tr
Skills
Policy writing
Patient care coordination
Clinical training and development
Regulatory compliance
Quality assurance and improvement
Team leadership and collaboration
Conflict resolution strategies
Problem solving techniques
Employee engagement initiatives
Timeline
Director of Health Services
The Delaney at the Vale
12.2025 - CurrentRead More
Director of Health and Wellness
Artis Senior Living
01.2024 - CurrentRead More
Instructor
Health and Home Care Training Center
12.2019 - 12.2023Read More
License Practical Nurse
Best Home Care
01.2017 - 12.2019Read More
License Practical Nurse
All Care VNA & Hospice
01.2014 - 12.2017Read More
License Practical Nurse
Whittier Health Care
01.2012 - 12.2015Read More
License Practical Nurse
Northeast ARC
01.2011 - 12.2012Read More
North Quincy High School
High School Diploma
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Shawsheen Valley School of Nursing
Certificate of Practical Nursing
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Wound Care Education Institute
Wound Care Specialty Certification
Read More
NCCDP
Certified Dementia Practioner
Read More
NCCDP
Certified Alzheimer's Disease And Dementia Care Tr
Read More