Kristi Melrose
Lake Elmo,MN
Summary
Organized and experienced Agile Scrum Master and Coach with expert knowledge of industry best practices with real-world application.
Overview
21
21
years of professional experience
Work History
Agile Coach
Prime Therapeutics
01.2020 - Current
- Led successful Agile transformations in multiple programs, resulting in more efficient processes and higher-quality products.
- Transformed project delivery by coaching teams on Scrum, Kanban, and Lean principles.
- Empowered team members to self-organize, boosting morale and overall job satisfaction.
- Reduced time to market with the introduction of cross-functional teams and efficient backlog management.
- Developed customized training materials for Agile adoption, ensuring relevance to organizational needs.
- Advised management on agile strategy development, improving organizational agility at all levels.
- Developed individualized training plans to achieve staff readiness.
Senior Scrum Master
Prime Therapeutics
03.2018 - 01.2020
- Streamlined project delivery by conducting daily stand-ups, sprint planning, and review meetings for multiple projects simultaneously.
- Fostered a culture of continuous improvement, leading retrospectives to identify areas for process enhancement.
- Mentored junior Scrum Masters and team members in Agile principles, promoting best practices within the organization.
- Collaborated with Product Owners to develop clear product roadmaps and ensure timely release of high-quality deliverables.
- Reduced time-to-market with efficient backlog management and prioritization of tasks based on business objectives.
- Resolved impediments to team progress by proactively identifying issues and facilitating effective solutions.
- Increased stakeholder satisfaction by maintaining transparent communication channels and providing regular updates on project progress.
- Instrumental in fostering an environment conducive to open communication, resulting in increased trust among team members and improved decision-making processes.
Chief of Staff
Prime Therapeutics
05.2017 - 03.2018
- Oversaw change management initiatives, minimizing disruption while maximizing positive outcomes during periods of transition.
- Managed cross-functional teams to ensure smooth collaboration and completion of high-priority projects.
- Facilitated productive meetings by creating well-organized agendas and ensuring clear communication of objectives.
- Coordinated department-wide events, fostering a strong sense of community among employees.
Director of Project Management
Prime Therapeutics
12.2014 - 05.2017
- Ensured timely completion of a portfolio of projects through diligent monitoring of progress, proactive risk mitigation, and decisive action when necessary.
- Delivered exceptional results under tight deadlines by maintaining a strong focus on prioritization, planning, and execution.
- Increased overall project success rates by providing expert guidance to team members and ensuring alignment with organizational goals.
- Built solid relationships with clients through regular updates on project status, addressing concerns promptly, and demonstrating understanding of their business needs.
- Coached team members for improved performance through constructive feedback, skill development opportunities, and ongoing support.
- Continuously optimized resource allocation strategies based on evolving priorities or constraints ensuring effective use of available talent pool.
Senior Project Manager
Prime Therapeutics
01.2014 - 12.2014
- Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
- Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
- Ensured compliance with industry regulations by staying current on changes in legislation or guidelines relevant to project scope.
- Evaluated vendor proposals, selecting those that provided the best value for cost, quality, and timeliness.
- Conducted post-project evaluations to identify areas of improvement and implement corrective actions for future endeavors.
- Mentored junior project managers and team members to enhance their skills and career growth.
Associate Director of Program Management
UnitedHealth Group
03.2012 - 01.2014
- Managed cross-functional teams for multiple large-scale projects, successfully completing each on time and within budget constraints.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Assessed risks associated with team activities and implemented appropriate procedures to mitigate potential problems.
- Communicated all capacity, sourcing and technology gaps with upper management.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
Program Manager
Wells Fargo
07.2010 - 03.2012
- Managed multiple strategic projects with numerous sub-projects and workstreams.
- Identified program obstacles and communicated possible impacts to team.
- Met with program stakeholders on regular basis to assess progress and make adjustments.
- Increased customer satisfaction through effective communication of program goals and expectations.
- Spearheaded innovative problem-solving techniques that addressed challenges head-on, resulting in effective resolution measures.
Assistant Vice President of Project Management
Wells Fargo
10.2008 - 07.2010
- Streamlined project management processes by implementing standardized methodologies and best practices.
- Increased efficiency in the PMO by developing and implementing project tracking tools and systems.
- Achieved successful project delivery by closely monitoring progress, ensuring timely deliverables, and addressing potential risks proactively.
- Fostered a culture of accountability within the PMO team by setting clear expectations and providing regular feedback on performance.
- Ensured stakeholder alignment throughout projects by maintaining open lines of communication and regularly sharing updates on progress, challenges, and achievements.
Senior Project Manager
Wells Fargo
10.2006 - 10.2008
- Led cross-functional teams for successful project delivery within scope, schedule, and budget constraints.
- Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
- Collaborated with business analysts to gather requirements, ensuring projects met client needs and expectations.
- Managed budgets exceeding $1 million while effectively controlling costs through diligent financial oversight.
Senior Project Leader
Wells Fargo
08.2005 - 10.2006
- Achieved project success by efficiently allocating resources and managing schedules.
- Boosted client satisfaction with timely delivery of high-quality project outcomes.
- Optimized budget allocation by closely monitoring expenses and identifying cost-saving opportunities.
- Facilitated cross-functional team coordination, fostering a collaborative work environment for successful project execution.
Project Manager
Wells Fargo
03.2003 - 08.2005
- Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
- Developed detailed project plans, outlining clear objectives, timelines, and deliverables for IT projects.
- Led system integration efforts, working closely with vendors and internal teams to ensure seamless transitions.
Education
Bachelor of Science in Communications -
Bemidji State University
05.1997
Skills
- Agile Transformations
- Scaling Agile
- Agile Framework Expertise (Scrum, Kanban, Lean)
- Team Coaching
- Train Coaching
- Agile Tool Proficiency (Jira, MS Teams, Confluence, SharePoint)
- Scrum Mastery
- Creation and Facilitation of Agile Training Courses
- Expert Facilitation Skills
- Strong Verbal and Written Communication Skills
Accomplishments
Professional Certifications:
ICAgile Certified Professional (ICP)
Certified Agile Leadership Essentials (CAL-E)
Certified Agile Leadership Teams (CAL-T)
ICAgile Coaching Agile Transformations (ICP-CAT)
ICAgile Enterprise Agile Coaching (ICP-ENT)
Certified Scrum Master (CSM)
Timeline
Agile Coach
Prime Therapeutics
01.2020 - Current
Senior Scrum Master
Prime Therapeutics
03.2018 - 01.2020
Chief of Staff
Prime Therapeutics
05.2017 - 03.2018
Director of Project Management
Prime Therapeutics
12.2014 - 05.2017
Senior Project Manager
Prime Therapeutics
01.2014 - 12.2014
Associate Director of Program Management
UnitedHealth Group
03.2012 - 01.2014
Program Manager
Wells Fargo
07.2010 - 03.2012
Assistant Vice President of Project Management
Wells Fargo
10.2008 - 07.2010
Senior Project Manager
Wells Fargo
10.2006 - 10.2008
Senior Project Leader
Wells Fargo
08.2005 - 10.2006
Project Manager
Wells Fargo
03.2003 - 08.2005
Bachelor of Science in Communications -
Bemidji State University
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