Successful Corporate Trainer skilled at developing, implementing and optimizing corporate training programs. Data-driven leader with hardworking approach and clear focus on strengthening companies from inside out. Successful integrating multimedia strategies to diversify instruction and maximize success. Authoritative and clear communicator with enthusiastic style and insightful approach. Currently completing Masters of Science in Corporate Training and Communications.
Hi, I’m
Kristi Metzger
Fort Wayne,IN
Summary
Overview
14
years of professional experience
2
Certification
1
B.S. in Education
Work History
Midwest Service & Supply
Trainer
01.2020 - 04.2023
Job overview
- Collaborated with management to identify company training needs and scheduling.
- Monitored employee progress and gave feedback to management and additional training requirements.
- Analyze data and trends in order to create goals to generate better performance
- Train and implement system-wide training procedures for the handling of specific partner contracts
- Conducted evaluations and observed employee performance to identify areas of needed improvement.
Midwest Service & Supply
Warehouse Operations Manager
10.2012 - 01.2020
Job overview
- Directed all operations of a 120K sq ft warehouse, with over 250,000 skus in inventory
- Reduced B2B refund rates from 2.49% to 0.86%, D2C from 1.57% to57% by creating QA team and implementing new quality training program to staff of over 125
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
East Allen County Schools
Educator
12.2008 - 04.2011
Job overview
- Created multiple tiered projects for students with different abilities; attended collaboration, in-services, and social committees
- Instructed hands-on learning experiences while obtaining a comfortable, goal focused and task-oriented atmosphere.
- Utilized innovative teaching strategies to effectively engage students in learning.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Assessed student performance and provided feedback to facilitate student success.
Education
Purdue UniversityWest Lafayette, IN
Master of Science from Corporate Training And Communications
04.2024
University Overview
- Strategic Communication Management Graduate Certificate
- Communication and Leadership Graduate Certificate
- Instructional Design Graduate Certificate
Indiana University
B.S. Education
2008
University Overview
Skills
- Analytical skills with Problem Solving ability
- Ability to work in fast paced, dynamic environment
- Process Improvement
- Quality Control Strategies
- Adult Learning Theories
- Coaching and Development
- Authorization Procedure Implementation
- Innovative Training Approaches
- Data Tracking
- Public Speaking
- Training Initiatives
- Adult Education
- Online-Based Education
- Staff Development
- Team Collaboration
- Activity Planning
- Data Analysis
- Group and Individual Instruction
Certification
- Yello Belt, Six Sigma, Purdue University MEP - 2021
- Value Stream Mapping, Purdue University MEP - 2021
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I cannot believe the purpose of life is to be happy. I think the purpose of life is to be useful, to be responsible, to be compassionate. It is, above all, to matter, to count, to stand for something, to have made some difference that you lived at all.
Timeline
Trainer
Midwest Service & Supply
01.2020 - 04.2023
Warehouse Operations Manager
Midwest Service & Supply
10.2012 - 01.2020
Educator
East Allen County Schools
12.2008 - 04.2011
Purdue University
Master of Science from Corporate Training And Communications
Indiana University
B.S. Education
- Yello Belt, Six Sigma, Purdue University MEP - 2021
- Value Stream Mapping, Purdue University MEP - 2021
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