Kristi Miller
Monroe,NC
Summary
Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Atrium Health
Charlotte, NC
10.2017 - 04.2024
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Handled confidential documents in an organized fashion according to established protocol.
- Developed project plans for various tasks assigned by upper management.
- Managed database systems containing customer contact information.
- Monitored progress on projects assigned by upper management.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided secretarial and office management support while building cooperative working relationships.
Unit Secretary
Atrium Health
Charlotte, NC
10.2017 - 04.2024
- Greeted visitors and patients in a courteous and friendly manner.
- Maintained patient records, medical histories, test results and other pertinent information in the hospital's computer system.
- Assisted nursing staff with administrative tasks such as scheduling appointments, ordering supplies and preparing charts.
- Answered telephone calls promptly and directed them to appropriate personnel or departments.
- Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
- Prepared documents for signature by physicians or other authorized personnel.
- Responded to requests from internal staff regarding patient information in accordance with HIPAA regulations.
- Assisted with admitting processes including completing forms, obtaining signatures and verifying insurance coverage.
- Managed the front desk area ensuring neatness at all times.
- Managed unit call reception and routed calls to correct department.
- Answered phone calls to provide assistance, information and medical personnel access.
Education
Some College (No Degree) - Nursing Assitant
South Piedmont Community College
Polkton, NCSkills
- Filing
- Invoice Processing
- Clerical Support
- Mail handling
- Expense Reporting
- Spreadsheet Management
- Document Control
- Travel Coordination
- Reception oversight
- Database Management
- Calendar Management
- Quality Assurance
- Scheduling
- Appointment Scheduling
- Office Administration
- Administrative Support
Timeline
Administrative Assistant
Atrium Health
10.2017 - 04.2024
Unit Secretary
Atrium Health
10.2017 - 04.2024
Some College (No Degree) - Nursing Assitant
South Piedmont Community College
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