Kristi Moore
Stoneville,NC
Summary
Experienced RN Case Manager with background in providing high-quality patient care and effective case management. Strengths include strong decision-making skills, efficient coordination of care plans, and effective communication with multidisciplinary teams. Previous work has demonstrated significant impact on improving patient outcomes through the development and implementation of comprehensive care strategies.
Overview
25
25
years of professional experience
Work History
MDS Coordinator
UNC Rockingham
Eden, NC
08.2023 - Current
- Interpreted physician orders for accuracy and completeness prior to submitting them electronically into the MDS system.
- Coordinated timely submission of all required documents including Minimum Data Set forms, Care Area Assessments, Quarterly Assessment Reconciliation, Annual Assessment Reconciliations and other regulatory paperwork.
- Reviewed clinical documentation to ensure accuracy of information reported on the MDS forms.
- Conducted assessments to determine the resident's functional and cognitive abilities, as well as their level of care needs.
- Performed data entry functions associated with entering information into computer systems used for tracking and monitoring purposes.
- Ensured that changes made to an existing plan of care corresponded with appropriate changes made on the corresponding MDS form.
- Completed day-to-day duties accurately and efficiently.
Hospice RN Case Manager
Authoracare Collective
Greensboro, NC
03.2023 - Current
- Performed initial assessments of new patients to determine hospice eligibility.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Monitored medication regimens to ensure safe administration of medications in accordance with physician orders and nursing standards of practice.
- Provided guidance on managing symptoms related to terminal illnesses such as pain control techniques or nutrition counseling.
- Listened to patients and loved ones, offering emotional support, and kindness to help with end-of-life transition.
- Collaborated closely with physicians and other healthcare providers to coordinate comprehensive patient care.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Evaluated effectiveness of interventions used by nurses while making recommendations for improvement where necessary.
- Conducted regular visits with assigned patients in their home setting or at long-term care facilities to assess health status changes.
Home Health RN Case Manager
Adoration
Wentworth, NC
09.2021 - 04.2023
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Coordinated communication between all members of the healthcare team including primary care providers, specialists, family members, caregivers.
- Coordinated with physicians and healthcare teams to update patient progress and adjust care plans.
- Trained new home health nurses, sharing best practices and clinical expertise.
- Recognized when a change in condition warrants further evaluation or intervention and took appropriate action.
- Completed initial assessments of patients and family to determine and address individual home care needs.
- Provided wound care, including dressing changes and monitoring for signs of infection.
- Facilitated patient access to community resources and support services.
- Assessed patient conditions during in-home visits, developing personalized care plans.
- Adapted teaching methods based on individual learning styles while providing education on disease processes and self-management strategies.
- Conducted regular follow up visits with patients in order to evaluate progress towards goals set forth in their care plan.
- Participated in interdisciplinary team meetings regarding patient care planning and outcomes assessment.
Health and Wellness Director
Brookdale Senior Living Inc.
Eden, NC
02.2019 - 09.2021
- Facilitated team building activities designed to increase morale among staff members.
- Managed nursing and personal care services offered to residents.
- Launched wellness plans to reduce stress, boost morale and increase productivity.
- Observed and interpreted patients' symptoms, devised individualized care plans, delivered best and most suitable care and advice and communicated to nursing staff and physicians.
- Resolved conflicts among nursing staff in a timely manner while promoting positive working relationships.
- Responded promptly to inquiries from physicians or other healthcare providers regarding changes in medication orders or treatments.
- Recruited, hired and trained new medical and facility staff.
- Investigated incidents involving patients or staff members, documenting findings as necessary.
- Cultivated positive relationships with patients and families, addressed concerns or complaints, monitored patient satisfaction survey data and maintained confidentiality of patient information.
- Assisted with onboarding of new nurses by providing orientation materials and training sessions.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Coordinated staffing schedules to meet patient needs while adhering to budgetary constraints.
- Maintained current knowledge of healthcare regulations and best practices in order to promote compliance within the organization.
- Conducted performance evaluations for nursing staff on a regular basis.
- Explained policies, procedures and services to patients.
- Ensured that all documentation met legal requirements before submission.
- Actively listened to concerns from both patients and staff members regarding issues related to patient care.
Infection Control Nurse
UNC
Eden , NC
05.2018 - 02.2019
- Performed environmental assessments to identify any areas of risk or non-compliance with infection control protocols.
- Reviewed and updated infection control policies and procedures to ensure compliance with current standards.
- Educated healthcare personnel on the importance of hand hygiene practices and the use of personal protective equipment.
- Assisted in developing policies for the safe handling of hazardous materials such as bloodborne pathogens.
- Investigated reports of suspected infections among patients, staff, and visitors.
- Recognized areas for improved performance to protect employees, patients and visitors from infectious and communicable conditions.
- Advised medical teams on best practices when caring for immunocompromised patients or those at high risk for contracting infections.
- Maintained accurate records related to infection control activities including incident reports, surveillance data.
- Monitored procedures for hospital staff regarding sterilization, disinfection and decontamination of personnel, instruments and equipment.
- Analyzed laboratory cultures to determine whether an outbreak is occurring or not.
- Delivered care and treatment reflective of appropriate infection control techniques and universal precautions.
- Conducted regular training sessions for healthcare personnel on proper infection control techniques.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Responded promptly to reports of infectious disease outbreaks within the community by providing assistance as needed.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Pre-Admission Testing RN
Cone Health System
Greensboro, NC
06.2007 - 05.2018
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Assisted physicians in providing comprehensive care to patients undergoing pre-admission testing.
- Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Facilitated communication between primary care providers and specialists in order obtain necessary information about a patient's past medical history prior to admission.
- Prepared and administered medications as prescribed by the physician prior to admission.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Conducted intake assessments with patients and relatives to gather case history.
- Provided emotional support to patients and their families during difficult times.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Coordinated with other healthcare team members to ensure that all required tests were performed before admission.
- Ensured that all orders from referring physicians were followed accurately according to protocol before admitting a patient.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Maintained personal and team compliance with medication administration standards and patient care best practices.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Provided education to patients and families regarding pre-admission testing procedures and post-operative care instructions.
- Communicated effectively with patients, families, and interdisciplinary team members throughout the entire pre-admission process.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Utilized critical thinking skills when assessing potential risks associated with certain treatments or procedures prior to admission.
- Conducted specified laboratory tests to help detect conditions and determine diagnosis.
- Maintained accurate documentation of patient's condition during pre-admission testing period in accordance with standards of practice.
- Administered local, inhalation or intravenous anesthetics to patients undergoing procedures.
- Performed patient assessment, obtained vital signs and medical history for pre-admission testing.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Evaluated laboratory results promptly upon receipt in order to make appropriate decisions regarding further diagnostic tests or treatments prior to admission.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Recognized by management for providing exceptional customer service.
RN - Labor and Delivery
Morehead Hospital
Eden, NC
04.2000 - 06.2007
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Oversaw labor by coaching women, assisting with complications and administering medications during birth.
- Assisted physicians in delivery of babies and supported and encouraged mothers during childbirth.
- Educated parents on newborn care, breastfeeding techniques, and postpartum recovery.
- Provided information, guidance and hands-on clinical care to support pregnant women.
- Explained and demonstrated after-birth care to parents of newborns, answered questions and addressed concerns.
- Maintained accurate medical records in accordance with HIPAA regulations.
- Administered local, inhalation or intravenous anesthetics to patients undergoing procedures.
- Managed emergency situations, such as pre-eclampsia, eclampsia, and postpartum hemorrhage.
- Provided emotional support to patients and their families during difficult times.
- Administered medications including epidurals and narcotics as ordered by physician.
- Implemented individualized nursing care plans for laboring mothers and newborns.
- Leveraged equipment and administered medications, supporting labor, delivery and care of newborns.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Provided emotional support and counseling to patients and families throughout the childbirth process.
- Assessed and monitored labor progress, fetal heart tones, and maternal vital signs.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Ensured compliance with hospital policies, procedures, and safety protocols.
- Initiated breastfeeding support for mothers in the immediate post-delivery period.
- Provided patient education regarding labor and delivery process.
- Assisted physicians during cesarean sections when necessary.
- Stocked clinical workstations and procedure rooms with necessary supplies.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Prepared and sanitized delivery rooms and instruments and prepared patients physically and emotionally for delivery.
- Cared for pregnant women expecting imminent birth and for babies immediately after birth in hospitals and health clinics.
- Maintained accurate and detailed patient records and charts.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
- Conducted specified laboratory tests to help detect conditions and determine diagnosis.
- Assessed and documented physical condition of mothers and babies and assisted doctors in identifying and treating preeclampsia.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Discharged mothers and babies after patiently guiding parents through at-home care and follow-up medical care.
- Cared for a variety of medical conditions experienced by pregnant women including preterm labor, hypertensionand preeclampsia, diabetes mellitus, intrauterine growth restriction, placental abruption.
- Briefed next-shift nurses thoroughly on condition, status and needs of mother and newborn.
- Educated patients about risk factors associated with high-risk pregnancies.
Education
Diploma in Nursing - Nursing
DRMC School of Nursing
Danville, VA05-2000
Skills
- MDS documentation
- Clinical assessment
- Regulatory compliance
- Electronic health records
- Data entry
- Care planning
Timeline
MDS Coordinator
UNC Rockingham
08.2023 - Current
Hospice RN Case Manager
Authoracare Collective
03.2023 - Current
Home Health RN Case Manager
Adoration
09.2021 - 04.2023
Health and Wellness Director
Brookdale Senior Living Inc.
02.2019 - 09.2021
Infection Control Nurse
UNC
05.2018 - 02.2019
Pre-Admission Testing RN
Cone Health System
06.2007 - 05.2018
RN - Labor and Delivery
Morehead Hospital
04.2000 - 06.2007
Diploma in Nursing - Nursing
DRMC School of Nursing