UltiPro
Kristi Moose
Talent Acquisition & Human Resources Manager
Alvarado,TX
Summary
Dynamic Human Resources Manager who specializes in talent acquisition, management & retention across diverse industries for startup and large scaled companies. Experienced in full cycle recruiting to source, select and hire top talent. Insightful leader who establishes and maintains effective recruitment metrics, processes, systems and tools to deliver five star candidate experiences and contribute to company employment brand. Strong reputation for identifying improvement opportunities and spearheading projects to drive collaboration and improve overall effectiveness of company culture and structure.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
Work History
Talent Acquisition Partner & Human Resources
Endorphin Factory
Grand Prairie, Texas
02.2020 - Current
- Strategically advance recruitment of top-tier applicants by leveraging innovative recruitment methods, utilizing both traditional and digital sourcing strategies to deploy no-fee hiring solutions. Passionately spearhead entire candidate experience and full life cycle recruiting processes for executive, mid and entry level requisitions and reduce time-to-fill and time-to-hire metrics. Created and drove talent acquisition and job placement strategies to attract diverse candidates.
- Craft initiatives to streamline strategic planning for staffing, business change management, budgeting, and team leadership. Successfully created effective pipelines for talent acquisition.
- Facilitated onboarding, orientations and talent development materials for all new hires, bolstering information on essential job information, such as company policies, employment benefits and job duties. job position through employer branding & engagement tactics.
- Identified and created key performance indicators (KPI's) metrics. Meticulously analyzing data trends, driving change and assessing progress. Boosted customer satisfaction ratings (Google Review) by enabling staff to implement speedy resolutions for diverse issues through robust internal knowledgebase and industry-leading training.
- Develop and implement different talent and vendor management frameworks and processes that reduced response rate by 89% and improved vendor satisfaction. Resulted in boosting customer satisfaction ratings (Google Review) by enabling staff to implement speedy resolutions for various issues through robust internal knowledge base and industry-leading training.
- Ensure legal compliance by monitoring and implementing applicable HR federal and state requirements by monthly consultation with legal team. Utilized compliance tools, corrective actions and identification of deficiencies to mitigate costly audit risks.
- Implement company Safety Training Program that reduced workers compensation claims by instituting monthly trainings and seminars with department managers and employees and managed OSHA 300 Log. Achieved regulatory compliance with no adverse audit findings for facilities, documentation compliance or safety. Processes required documents through payroll and insurance providers to ensure accurate record-keeping and proper deductions.
Human Resources Manager
Big Al's
Milpitas, CA
01.2019 - 01.2021
- Streamlined all HR efficiencies, directed new hire orientations and provided onboarding and training for 400+ new employees over 8 departments. Solely responsible for owning the full life-cycle recruitment process ensuring smooth and positive candidate experience. Partnered with hiring managers to develop strong job descriptions by performing job analysis and eliciting clear, concise job requirements that further assisted understanding of hiring needs and developing a strategic recruiting process specifically designed for specific positions.
- Acquired diverse candidates by designing and implementing compliant comprehensive interviewing guides to support culture and performance objectives that improved overall candidate quality. Composed offer letters, employee requisitions and managed complex hiring schedules while building talent pipelines of 50+ applicants per department, through labor forecasting and strategic work force planning that produced efficient back filling methods and reduced lag time.
- Promoted no-fee hiring solutions by increased focus on internal talent mobility/emerging talent across organization. Intentionally connected with schools, employment agencies and other public organizations to find and attract qualified applicants. Resourcefully connected with local universities/schools, employment agencies and other public organizations to find and attract qualified applicants. Established consistent language and methodology for work force planning; talent discussions, development (performance improvement plans) and succession and collaborated with company leaders in change management and talent solutions to gain industry competitive edge in local job market (Silicon Valley).
- Fostered "brand ambassador" message by educating candidates, new-hires , and employees on culture initiatives, career growth, benefits and advantages of working for company. Actively promoted employee buy-in of organizational objectives by conducting orientations of all new team members and regular town hall meetings for established employees.
- Analyzed recruiting metrics and shared reports and recommendations with management, that drastically reduced time-to-fill and overall satisfaction of stakeholders. Collaborated with marketing team to develop improved communication and created marketing plan, while leveraging talent acquisition tools, resources and campaigns to source and attract top talent. Strategized with key stakeholders and encouraged compensation conversations to support internal and external equity initiatives that met EEOC guidelines. Determined HR and recruiting KPIs by identifying KPI's and presenting reports to senior management.
- Collaborated with cross-functional departments to create, manage and maintain accurate HotSchedules and Micros CRM software reporting to forecast hiring needs and department goals that drove bottom-line growth. Restructured employee incentive program through special events and constructive feedback that resulted in improved employee morale and increased productivity that decreased company turn-over rates.
- Directed entire Safety Training Program that reduced workers compensation claims by instituting monthly trainings and seminars with department managers and employees and managed OSHA 300 Log. Achieved regulatory compliance with no adverse audit findings for facilities, documentation compliance or safety. Set clear guidelines for development of automated company required certification processes. Administered health and welfare plans, including enrollments, changes and terminations. Processes required documents through payroll and insurance providers to ensure accurate record-keeping and proper deductions
Human Resources Coordinator/Talent Acquisition Specialist
Proper Hospitality
San Francisco, CA. (Contract)
11.2018 - 01.2019
- Deliberately drove talent acquisition and job placement strategies to attract diverse qualified candidates that align with company culture & mission, by directing employee full-cycle recruitment process to include; posting job ads/descriptions, sourcing, pre-screening, interviews, drafting offer letters and onboarding. In addition to creating candidate pipelines for back filling positions, and analyzed time-to-fill metrics to share reports and recommendations with hiring stakeholders.
- Successfully migrated legacy ATS & HRIS system to new technology to minimize business impacts and implemented tracking database for employee professional development and kept files up to date and accurate.
- Supported human resources staff with new hire orientations and monthly departmental meetings while cultivating in-depth understanding of hospitality trends and hiring desires.
- Addressed and resolved general payroll-related inquires and improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Developed and maintained courteous and effective working relationships with hiring managers that resulted in Improved internal communications structure; increasing employee satisfaction and participation to 91%, reengineering HR processes, internal policies that positively improved employee training & development..
Recruiting Specialist
The Arnold Group
Salina, KS
10.2017 - 09.2018
- Managed entire full cycle recruiting for 75 vacancies each quarter utilizing various ATS (Applicant Tracking System). Effectively used web-based technology and social media to analyze hiring trends, post job vacancies, and provide positive candidate experience by ensuring that fair employment practices are implemented.
- Source, screen, and select qualified candidates using creative recruiting and referral techniques to build a trusted, high quality pipeline that drastically reduced time-to-fill rates & decreased staffing costs by 20%.
- Identified top talent and submitted proposal to the client for resume reviews and/or interviews according to client requirements and preferences. Served as liaison between both candidate & client to coordinate formal, management interviews.
- Collaborated cross-functionally with recruiters and hiring managers to generate ideas, leverage resources and share information that creates an effective search process.
- Created potential business opportunities for company by identifying leads and initiated cold calling methods.
Education
Bachelor of Science - Business Administration With HR Management
Colorado Technical University
Colorado Springs, CO 01.2018 - Current
Skills
Full Cycle Recruitment
Talent Management
Applicant Tracking Systems / HRIS Management
Candidate Pipeline Management
Project Management & Process Improvement
Workforce Forecasting & Planning
Workforce Improvements
Software Implementation
Small Business Management
Start-Up Experience
Employer Branding & Engagement
Succession Planning
HR Compliance
Certification
Certified Associate Professional Human Resources, (aPHR) HRCI
Affiliations
- Society of Human Resource Management (SHRM)
- Human Resources Certification Institute (HRCI)
Software
ISolved
TempWorks
Harri
Workday
ADP
Gusto
Timeline
SHRM-CP, Society for Human Resources Management
12-2021
Recruiting, Hiring & Onboarding Employees , University of Minnesota
09-2021
Adobe Photoshop Training
08-2021
Talent Acquisition Partner & Human Resources
Endorphin Factory
02.2020 - Current
Human Resources Manager
Big Al's
01.2019 - 01.2021
Human Resources Coordinator/Talent Acquisition Specialist
Proper Hospitality
11.2018 - 01.2019
Certified Associate Professional Human Resources, (aPHR) HRCI
10-2018
Bachelor of Science - Business Administration With HR Management
Colorado Technical University
01.2018 - Current
Recruiting Specialist
The Arnold Group
10.2017 - 09.2018