Kristi Morrow
Huntland,United States
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings with over two decades of experience. Excels in stress management, problem-solving, and enhancing customer satisfaction. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
20
20
years of professional experience
Work History
Bottling Associate
Staffmark @ Jack Daniel's
Lynchburg, Tennessee
05.2024 - Current
- Inspected filled bottles to ensure quality standards are met.
- Maintained cleanliness of work area throughout shift.
- Identified defective products during inspection and took corrective action according to company guidelines.
- Operated machinery used in the bottling process including conveyors, fillers, cappers, labelers and wrappers.
- Operated and tended product packaging machines.
- Removed damaged or inferior materials to prepare products for packaging.
- Wrapped protective material around each product and packed items into cartons.
- Monitored production line for jams, pile-ups or glue not adhering properly.
Customer Service Associate
Home Depot
Winchester, Tennessee
09.2021 - 05.2023
- Administered client accounts, boosting service performance
- Directed Team Depot, promoting a collaborative environment
- Settled payment conflicts, increasing customer contentment
- Managed 50+ customer inquiries daily, ensuring timely and accurate responses
- Eagerly learned new product knowledge to better assist customers, becoming a go-to resource
- Spearheaded initiatives improving team efficiency & customer satisfaction
- Boosted account service quality through effective management and conflict resolution.
Hairstylist/Cosmetologist
Gayle's Hair Fashion
Winchester, Tennessee
10.2011 - 01.2019
- Delivered high-quality hairstyling services, enhancing client satisfaction
- Received praise for innovative hairstyling techniques
- Specialized in precision cuts, offering personalized beauty solutions
- Proactively solved client hair concerns, improving overall service quality
- Boosted client retention through exceptional service delivery
- Expertly managed client consultations, tailoring hairstyles to uniquely fit individual profiles.
Customer Service Associate
United States Postal Service
Tullahoma, TN
04.2006 - 08.2009
- Boosted customer satisfaction by efficiently resolving issues and providing top-notch service
- Drove improvements in service delivery by adopting a proactive problem-solving approach
- Maintained high accuracy in customer transactions, ensuring all queries were resolved with precision
- Energized team morale and customer satisfaction levels through enthusiastic and dedicated service.
Customer Service/Internet Sales/Receptionist
Russell Barnett Chrysler
Winchester, TN
04.2004 - 04.2006
- Initiated internet sales, resulting in significant revenue growth
- Handled secondary finance operations, maintaining financial health
- Developed computer leads, widening customer reach
- Guaranteed superior customer service, enhancing brand reputation.
Education
Diploma -
06.2012
Diploma -
05.2000
Some College (No Degree) - Nursing
Skills
- Customer Relations
- Communication
- Empathy
- Active Listening
- Stress Management
- Customer Satisfaction
- Time Management
- Team Leadership
- Conflict Resolution
- Problem-Solving
- Client Satisfaction
- Improvement
- Sales Amplification
- Inventive Strategies
- POS Systems
- Creativity
- Networking
- Attention to Detail
- Multitasking
- Organization
- Critical Thinking
- Sales Skills
- Customer Service
- Project Management
- Interpersonal Skills
- Leadership
- Precision
- Efficiency Improvement
- Service Delivery
- Client Management
- Client Consultations
- Conflict resolution abilities
- Quality Assurance
- Problem-solving aptitude
- Effective Communication
- Problem-solving abilities
- Organizational Skills
- Continuous Improvement
- Teamwork and Collaboration
- Adaptability
- Production Monitoring
- Quality Control
- Relationship Building
- Team building
- Time management abilities
- Decision-Making
- Written Communication
- Packaging expertise
- Self Motivation
- Professional Demeanor
- Reliability
- Excellent Communication
- Package labeling
- Team Collaboration
- Product Sorting
- Stock management
- Adaptability and Flexibility
- Professionalism
- Task Prioritization
- Machine adjustment
- Cost Control
Languages
English
Timeline
Bottling Associate - Staffmark @ Jack Daniel's
05.2024 - Current
Customer Service Associate - Home Depot
09.2021 - 05.2023
Hairstylist/Cosmetologist - Gayle's Hair Fashion
10.2011 - 01.2019
Customer Service Associate - United States Postal Service
04.2006 - 08.2009
Customer Service/Internet Sales/Receptionist - Russell Barnett Chrysler
04.2004 - 04.2006
Fayetteville College of Cosmetology - Diploma,
Huntland High - Diploma,
Motlow State Community College - Some College (No Degree), Nursing
Similar Profiles
Terry KelseyTerry Kelsey
Bottling Employee at Staffmark at Jack Daniel'sBottling Employee at Staffmark at Jack Daniel's
Christopher StewartChristopher Stewart
Material Handler at Jack Daniel's DistilleryMaterial Handler at Jack Daniel's Distillery
Rachel HoneaRachel Honea
Assistant Event Coordinator at Jack Daniel's DistilleryAssistant Event Coordinator at Jack Daniel's Distillery