Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kristi Natekar

San Ramon,CA

Summary

Detail-oriented team player with strong organizational skills, and an uncanny ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking a position that offers professional challenges utilizing interpersonal and problem-solving skills.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Stay-at-home Parent

Self Employed
11.2017 - Current
  • Support children in learning and play activities, meals, snacks, hygiene and socialization
  • Establish lasting connections with children by encouraging open communication and delivering positive feedback
  • Assist with homework/learning assignments and special projects across different subjects.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Global Customer Relations Manager

NBS Technologies
06.2010 - 10.2017
  • Led dealer and customer interactions for overall operations ranging from pre-sale promotions, post-sales support, procurement and vendor managed inventory and final deliveries.
  • Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
  • Maintained statistical database to monitor types of customer complaints, resolutions offered by organization and satisfaction rating by customer.

Key Account Manager

United American Insurance
01.2008 - 01.2010
  • Supported client base as well as insurance providers in USA, reviewing contracts and policy terms, validating loss coverage and consolidating claim payments.
  • Trained teams to optimize service delivery in alignment with individual needs to boost customer satisfaction.
  • Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.

In-Flight Safety

Northwest Airlines/Delta Airlines
01.2007 - 01.2010


  • Ensured safety and comfort of customers onboard aircraft.
  • Collaborated with flight crew to maximize smooth and safe flights.
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
  • Responded to passenger emergencies to provide first aid.

Small Business Owner and Operator

Advantage Care
01.2004 - 01.2007
  • Operated in-home childcare facility in accordance with state licensing standards.
  • Engaged with parents and families to build positive relationships for children to thrive.
  • Furnished facility with supplies, equipment, food and materials to foster social and cognitive development.
  • Adhered to budgetary guidelines to set financial goals and maintain profitability.

Education

Bachelor's degree - Business Management

Bethel University
12.2015

Leadership Development Program -

Northwest Airlines

Skills

  • Multitasking Abilities
  • Written Communication
  • Social Perceptiveness
  • Project Planning
  • Attention to Detail
  • Time Management
  • Conflict Resolution
  • Troubleshooting
  • Cultural Awareness

Certification

  • Group Policies Training - Specialized Training for Strategic Accounts / Group Policies
  • United American Insurance Company
  • Northwest Experience - Leadership Development Program for Customer Interface
  • Delta Air Lines

Timeline

Stay-at-home Parent

Self Employed
11.2017 - Current

Global Customer Relations Manager

NBS Technologies
06.2010 - 10.2017

Key Account Manager

United American Insurance
01.2008 - 01.2010

In-Flight Safety

Northwest Airlines/Delta Airlines
01.2007 - 01.2010

Small Business Owner and Operator

Advantage Care
01.2004 - 01.2007

Bachelor's degree - Business Management

Bethel University

Leadership Development Program -

Northwest Airlines

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Kristi Natekar