Kristi Nimmo
Vinton,VA
Summary
Seeking employment in Customer service, accounts payable/receivables, Sales support, or Health records coding.
I bring 25 years of medical office experience, including customer/ patient service representative, accounts receivables, Insurance follow-up. 17 years coding for radiology, trauma, emergency, and office visits. I also come with team leadership experience for several years, with a durable medical equipment company, including 2 years sales support.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Pro fee Coder- Office and Emergency Medicine
Nicka and Associates
01.2022 - 06.2024
- Correctly coded and billed medical claims for various hospital for Pro-fee office visits and Emergency Department coding.
Health Records Coder
Carilion Clinic Roanoke, VA
08.2007 - 09.2021
- Reviewed medical record information to identify all appropriate coding based on Procedures and Diagnosis categories
- Read through patient health data, histories, physician diagnoses and treatments to gain understanding for coding purposes
- Added modifiers as appropriate, coded narrative diagnoses and verified diagnoses
- Communicated with healthcare personnel, including practitioners to promote accuracy
- Applied coding rules established by American Medical Association and Centers for Medicare and Medicaid Services for assignment of procedural codes
- Actively maintained current working knowledge of CPT and ICD-9 coding principles, government regulation, protocols and third party requirements regarding billing
- Assigned procedure and diagnosis codes for insurance billing using Encoder and Epic
- Maintained high accuracy rate on daily production of completed reviews.
Patient Service Representative/Radiology Coder
McKesson Roanoke, VA
03.2003 - 07.2007
- Answered patient questions and fielded complaints to resolve issues
- Checked claims for errors, corrected issues and mailed out updated documents
- Worked with insurance carriers to solve problems with coverage and payments
- Presented and clearly explained insurance policy options based on clients' needs and goals
- Demonstrated self-reliance by meeting and exceeding workflow needs.
Education
High School Diploma -
William Byrd High School
Vinton, VASkills
- Customer/ Patient Service Representative
- Coding Error Resolution
- Medical record security
- Medical terminology
- Data entry
- Knowledgeable in Epic software
- Healthcare claim coding
- Billing procedures
- Insurance billing
- Insurance Verification
- Microsoft Office
- Medical Terminology
- Data Entry
- Regulatory guidelines
- Call center experience
- Complaint Handling
Certification
- Certified Emergency Medicine Coder (CEDC)
- CPC - Certified Professional Coder
- Cosmetology
Timeline
Pro fee Coder- Office and Emergency Medicine
Nicka and Associates
01.2022 - 06.2024
Health Records Coder
Carilion Clinic Roanoke, VA
08.2007 - 09.2021
Patient Service Representative/Radiology Coder
McKesson Roanoke, VA
03.2003 - 07.2007
High School Diploma -
William Byrd High School