Kristi Orta
Allison,Ia
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
9
9
years of professional experience
Work History
Middle School Teacher Associate
Waverly Shell Rock School District
08.2019 - Current
- Provided one-on-one attention to Special-Ed Behavior Students while helping them with triggers and frustrations.
- Help teachers come up with plans and ideas that will benefits our students behavior goals.
- Staying organized with students work sheets and lessons to help keep them on track.
- Help utilized various technology platforms to enhance learning experiences.
- Help keep classroom organized, clean and safe for students and visitors.
- Staying flexible with my schedule for student support and teacher support.
- Completed in-service and additional training to maintain professional growth.
Cashier
J & C Grocery
10.2022 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Processed refunds and exchanges in accordance with company policy.
- Learned duties for various positions and provided backup at key times.
- Helped keep the store clean and organized.
Independent Sales Director
Pampered Chef
04.2020 - 06.2022
- Enhanced customer satisfaction by providing timely and accurate responses to inquiries and concerns.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Increased repeat customers through personalized follow-up communications and targeted promotions.
- Boosted online sales by developing and implementing effective digital marketing strategies.
- Trained new hires on company policies along with selling techniques specific to our products, ensuring consistent sales team performance.
- Drove team revenue totals by bringing in top sales numbers.
Warehouse Personnel
Target Distribution Center
06.2015 - 11.2016
- Maintained a clean and organized work area, contributing to an efficient and safe working environment.
- Participated in regular team meetings, contributing to the development of new strategies for warehouse efficiency and productivity.
- Operated various types of material handling equipment safely including forklifts, pallet jacks, and hand trucks to move heavy loads throughout the warehouse facility.
- Reduced product damages with proper handling techniques and training for warehouse staff.
- Processed outbound orders accurately by picking merchandise according to packing slips and preparing shipments for transport.
- Assembled pallets and crates for secure transportation of materials.
- Helped train new employees in safe practices and warehouse procedures.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
Education
High School Diploma -
Cordova High
Rancho Cordova, CACertificate of Dental Assistant - Dental Assistant
Western Career College
Citrus Heights, CASkills
- Exceptional Customer Service
- Interpersonal skills
- Problem-solving skills
- Patience and Empathy
- Organizational ability
- Work Ethic and Integrity
- Time management skills
- Teamwork and Collaboration
- Reliable and punctual
- Goal-Oriented
- Self-motivation and discipline
- Data inputting
Timeline
Cashier
J & C Grocery
10.2022 - 05.2023
Independent Sales Director
Pampered Chef
04.2020 - 06.2022
Middle School Teacher Associate
Waverly Shell Rock School District
08.2019 - Current
Warehouse Personnel
Target Distribution Center
06.2015 - 11.2016
High School Diploma -
Cordova High
Certificate of Dental Assistant - Dental Assistant
Western Career College
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