Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kristi Pineda

Chico,CA

Summary

Dedicated to maximizing satisfaction to customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and pays attention to detail. Multitasks and manages time well to consistently meet performance.

Overview

6
6
years of professional experience

Work History

Hairstylist

Supercuts
02.2022 - 02.2023
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Processed payments, entering sales in register for prompt customer service.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Educated customers on products to maximize benefits.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Counted and documented opening and closing cash amounts daily.
  • Recorded notes for future reference about customer preferences and services delivered.
  • In charge of salon while manager was away, in training for salon manager.


Hairstylist

Supercuts
01.2018 - 02.2020
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Processed payments, entering sales in register for prompt customer service.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Educated customers on products to maximize benefits.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.

Cashier

Rite Aid
01.2018 - 01.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Hostess

Home Town Buffet
01.2017 - 03.2018
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.

Education

Cosmetologist -

Shasta School of Cosmetology
Redding, CA
07.2018

GED -

Anderson New Technology High School
Anderson, CA
06.2018

Skills

  • Workflow Efficiency
  • Sales Expertise
  • Outstanding Client Retention
  • Beauty Transformations
  • Facility Maintenance
  • Spreadsheet Tracking
  • Client Needs Evaluation
  • Outstanding Customer Service
  • Retail Inventory Management
  • Marketing Understanding
  • Advanced Communication Skills
  • Assessing Outcomes
  • Customer Consultations
  • Build Customer Relationships
  • Business Operations
  • Detail-Orientated
  • Cash Register Operations

Languages

Spanish
Native or Bilingual

Timeline

Hairstylist

Supercuts
02.2022 - 02.2023

Hairstylist

Supercuts
01.2018 - 02.2020

Cashier

Rite Aid
01.2018 - 01.2020

Hostess

Home Town Buffet
01.2017 - 03.2018

Cosmetologist -

Shasta School of Cosmetology

GED -

Anderson New Technology High School
Kristi Pineda