Dedicated to maximizing satisfaction to customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and pays attention to detail. Multitasks and manages time well to consistently meet performance.
Overview
6
6
years of professional experience
Work History
Hairstylist
Supercuts
02.2022 - 02.2023
Scheduled customer appointments and rearranged individual time slots to meet demand.
Processed payments, entering sales in register for prompt customer service.
Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Educated customers on products to maximize benefits.
Completed safety training and certifications to minimize risk of infection or injury to customers.
Trimmed, cut, and shaped hair and hairpieces based on customer preference.
Counted and documented opening and closing cash amounts daily.
Recorded notes for future reference about customer preferences and services delivered.
In charge of salon while manager was away, in training for salon manager.
Hairstylist
Supercuts
01.2018 - 02.2020
Scheduled customer appointments and rearranged individual time slots to meet demand.
Processed payments, entering sales in register for prompt customer service.
Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Educated customers on products to maximize benefits.
Completed safety training and certifications to minimize risk of infection or injury to customers.
Trimmed, cut, and shaped hair and hairpieces based on customer preference.
Cashier
Rite Aid
01.2018 - 01.2020
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Welcomed customers and helped determine their needs.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Hostess
Home Town Buffet
01.2017 - 03.2018
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Answered customer questions about hours, seating, and menu information.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Monitored seating area and checked restrooms regularly to keep spotless.