Kristi Raderstorf
Crawfordsville,IN
Summary
Dynamic Care Manager with a proven track record at Passionate Care, excelling in care planning and case assessments. Adept at fostering patient relationships through empathetic communication while ensuring clinical documentation accuracy. Recognized for enhancing patient satisfaction and coordinating comprehensive care plans, demonstrating strong critical thinking and decision-making skills.
Overview
9
9
years of professional experience
Work History
Care Manager
Passionate Care
06.2025 - Current
- Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
- Assessed clients and developed plans to meet needs.
- Communicated with healthcare providers to facilitate continuity of care.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Maintained strict adherence to professional ethics and confidentiality guidelines, safeguarding sensitive information and promoting trust.
Witham Family Medicine
Witham Hospital
10.2024 - 06.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Sr Transportation Specialist
IU Health Arnett Hospital
11.2023 - 10.2024
- Coordinated schedules and communicated changes to customers.
- Communicated with ambulance companies to provide transportation to hospital patients to long term care facilities, rehab, or to home.
- Developed strong relationships with vendors and clients, resulting in increased business opportunities.
- Worked with service providers to resolve issues and correct delays.
Medical Assistant
Community Health OBGYN
08.2021 - 08.2023
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Medical Assistant Instructor
Ross Medical Education
06.2020 - 03.2021
- Mentored numerous students who successfully completed certification exams on their first attempt, leading to a higher program pass rate.
- Maintained detailed records of student attendance, participation, and performance for accurate evaluation and feedback purposes.
- Developed strong rapport with students, providing one-on-one support to those struggling with course material or facing personal challenges.
- Created engaging presentations and multimedia materials to enhance learning and retention of complex medical concepts.
- Served as a positive role model for students by demonstrating professional behavior both inside and outside the classroom setting.
- Administered regular quizzes and exams to evaluate student progress, providing constructive feedback on areas of improvement or reinforcing successful performance.
Medical Assistant
Franciscan Physician Network
03.2016 - 05.2020
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Education
Associate of Applied Science - Medical Assistanting
Harrison College
Lafayette, IN03-2016
Skills
- Care planning
- Case assessments
- Clinical documentation
- Service coordination
- Medication reviews
- Medical chart documentation
- Vital sign monitoring
- Patient & family support
- Critical thinking
- Decision-making
- Schedule management
- Patient education and counseling
Timeline
Care Manager
Passionate Care
06.2025 - Current
Witham Family Medicine
Witham Hospital
10.2024 - 06.2025
Sr Transportation Specialist
IU Health Arnett Hospital
11.2023 - 10.2024
Medical Assistant
Community Health OBGYN
08.2021 - 08.2023
Medical Assistant Instructor
Ross Medical Education
06.2020 - 03.2021
Medical Assistant
Franciscan Physician Network
03.2016 - 05.2020
Associate of Applied Science - Medical Assistanting
Harrison College
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